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Josh Glider Email & Phone Number

Head of Services at SwiftComply
Location: Dubuque, Iowa, United States 9 work roles 1 school
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Current company
SwiftComply
Role
Head of Services
Location
Dubuque, Iowa, United States
Company size
255 employees

Who is Josh Glider? Overview

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Quick answer

Josh Glider is listed as Head of Services at SwiftComply, a company with 255 employees, based in Dubuque, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Josh Glider.

Josh Glider previously worked as Director of Professional Services at Opengov Inc. and Director of Professional Services at Cartegraph. Josh Glider holds Bachelor’S Degree, Computer Information Systems from Clarke University.

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Email format at SwiftComply

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SwiftComply

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Profile bio

About Josh Glider

Professional Services growth and transformation leader with over 12 years experience in government technology and B2B vertical SaaS. A strong track record of exceeding goals and consistently driving 30%+ YoY revenue growth. Experienced in managing teams of 25+ and overseeing project management, consultant, analyst, data conversion, and system integration functions. As a leader, I use a data-driven and collaborative approach to drive meaningful outcomes, innovation, standardization, and customer satisfaction.

Current workplace

Josh Glider's current company

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SwiftComply
Swiftcomply
Head of Services
Dubuque, IA, US
Website
opengov.com
Employees
255
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Company profile
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9 roles

Josh Glider work experience

A career timeline built from the work history available for this profile.

Director Of Professional Services

Current
Opengov Inc.

In this role, I'm responsible for a team of 24+ staff and a 200+ project portfolio. I govern an enterprise-level SaaS implementation framework and methodology that addresses complex requirements related to workflow, data transformation, and system interoperability. I also source, onboard, and nurture delivery partners, creating scalable workload capacity.

Dec 2022 - Present

Director Of Professional Services

Cartegraph

Managed all aspects of software implementation and a team of 26 staff. Achieved revenue targets nearing $4M, generating 10-20% in gross margin while contributing to a customer retention rate of 98%. Ancillary responsibility related to partner development, scoping standardization, and M&A discovery and integration.

Feb 2022 - Dec 2022

Professional Services Operations Manager

Cartegraph

Managed all aspects of software implementation and service delivery. Led a corporate initiative to define strategy, process, automation, and best practice related to the data conversion and implementation of 200+ customers migrating from Cartegraph’s legacy application to its modern, cloud hosted solution.

Feb 2021 - Feb 2022

Field Services Manager

Cartegraph

Dubuque, Iowa Area

Managed all aspects of software implementation and service delivery. Fostered adoption of professional services automation (PSA) tooling, enabling curation, analysis, and data-driven decision making related to productivity and capacity planning.

Feb 2018 - Feb 2021

Implementation Support Specialist

Cartegraph

Dubuque, Iowa Area

Transformed the team’s staffing structure and implementation approach, creating role specialization and leveraging process and automation, to drive a 30%+ efficiency gain. Consulted with customers on data structure, quality, and field mapping, and leveraged ETL tools - such as SQL, ODBC, and Excel - to convert and migrate legacy customer data.

May 2014 - Feb 2018

Technical Support Specialist

Cartegraph

Dubuque, Iowa Area

Provided industry-leading technical support to customers, including a 70%+ live call rate, and 80%+ first-day case resolution.

Jun 2012 - May 2014

Web Coordinator

Peninsula Gaming

Dubuque, Iowa Area

Oversaw automated web-based marketing and communications for 7 total properties. Led and launched a complete website redesign.

Dec 2011 - May 2012

Packaging And Imaging Support Specialist

Ibm

Dubuque, Iowa Area

Built, tested, maintained, and deployed custom OS images to multiple enterprise customers in IBM's global delivery center.

Mar 2010 - Dec 2011
Team & coworkers

Colleagues at SwiftComply

Other employees you can reach at opengov.com. View company contacts for 255 employees →

AD Aaron Dobbins Aaron Dobbins Colleague at Swiftcomply Austin, Texas, United States, United States View → EE Eric Erhardt, Mpa Eric Erhardt, Mpa Colleague at Swiftcomply Sonora, California, United States, United States View → SL Samantha Lovewell Samantha Lovewell Colleague at Swiftcomply Boston, Massachusetts, United States, United States View → KR Koustubh Redkar Koustubh Redkar Colleague at Swiftcomply Pune, Maharashtra, India, India View → RK Ruby Kennedy Ruby Kennedy Colleague at Swiftcomply Summit Argo, Illinois, United States, United States View → JB Jeff Burgess Jeff Burgess Colleague at Swiftcomply Hope, Maine, United States, United States View → NN Nitin Nathani Nitin Nathani Colleague at Swiftcomply Pune, Maharashtra, India, India View → PC Peter Chriske Peter Chriske Colleague at Swiftcomply Greater Milwaukee, United States View → CS Christopher Seven Christopher Seven Colleague at Swiftcomply San Francisco, California, United States, United States View → MD Matthew Daniels Matthew Daniels Colleague at Swiftcomply Ithaca, New York, United States, United States View →
1 education record

Josh Glider education

FAQ

Frequently asked questions about Josh Glider

Quick answers generated from the profile data available on this page.

What company does Josh Glider work for?

Josh Glider works for SwiftComply.

What is Josh Glider's role at SwiftComply?

Josh Glider is listed as Head of Services at SwiftComply.

Where is Josh Glider based?

Josh Glider is based in Dubuque, Iowa, United States while working with SwiftComply.

What companies has Josh Glider worked for?

Josh Glider has worked for Swiftcomply, Opengov Inc., Cartegraph, Peninsula Gaming, and Ibm.

Who are Josh Glider's colleagues at SwiftComply?

Josh Glider's colleagues at SwiftComply include Aaron Dobbins, Eric Erhardt, Mpa, Samantha Lovewell, Koustubh Redkar, and Ruby Kennedy.

How can I contact Josh Glider?

You can use AeroLeads to view verified contact signals for Josh Glider at SwiftComply, including work email, phone, and LinkedIn data when available.

What schools did Josh Glider attend?

Josh Glider holds Bachelor’S Degree, Computer Information Systems from Clarke University.

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