Josh Goodell

Josh Goodell Email and Phone Number

Vice President Broadband Product Development @ AT&T
Dallas, TX, US
Josh Goodell's Location
Dallas, Texas, United States, United States
Josh Goodell's Contact Details

Josh Goodell personal email

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Josh Goodell phone numbers

About Josh Goodell

In his 20+ year career with AT&T, Josh is known for his roll-up-the-sleeves approach to building and leading innovative organizations at the forefront of technological development from concept, to reality, to scale.Specialties: Sales Leadership, Product Development, Large Team Operations Management, Software Defined Networking, Network Function Virtualization, Wi-Fi, Cloud, SD-WAN, SD LAN, P&L Management, Executive Communications, Network Service Delivery, Force Management, Customer Experience, Churn Reduction, Competitive Analysis, Union Negotiations,

Josh Goodell's Current Company Details
AT&T

At&T

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Vice President Broadband Product Development
Dallas, TX, US
Josh Goodell Work Experience Details
  • At&T
    Vice President Broadband Product Development
    At&T
    Dallas, Tx, Us
    View
  • At&T
    Vice President Broadband Product Development
    At&T Jun 2022 - Present
    Dallas, Tx, Us
    Leads product strategy, development, and management of AT&T’s IP Broadband Portfolio supporting 14M customers.
    View
  • At&T
    Vice President Broadband Technology Management
    At&T Jan 2021 - May 2022
    Dallas, Tx, Us
    Led strategy and technology solutions for AT&T's industry leading Broadband product
    View
  • At&T
    Vice President, National Business Mid Markets
    At&T Jul 2020 - Dec 2020
    Dallas, Tx, Us
    Led $3B sales organization of 900 dedicated team members responsible for delivering extraordinary customer experiences while empowering businesses with AT&T's enhanced networking capabilities.
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  • At&T
    Vice President, Edge Solutions
    At&T Nov 2017 - Jul 2020
    Dallas, Tx, Us
    Delivered market-leading capabilities through a $1B product portfolio that provides AT&T’s business customers with dynamic, intelligent edge solutions. With a focus on cloud networking, SD-WAN and virtualization technologies, Josh expanded AT&T’s core business value proposition to customers by delivering on the promises of software-defined networking – improved end-to-end performance, security and control.
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  • At&T
    Vice President, Network On Demand And Service Integration
    At&T Dec 2015 - Nov 2017
    Dallas, Tx, Us
    Led AT&T’s Business Product Organization focused on SDN and NFV services. Created AT&T’s first global virtualized service which has thousands of deployments across 70 counties. Product portfolio received several industry accolades, including MEF's "North American Service Innovation of the Year" and positioned AT&T as the "Global Network and Service Innovator of the Year.” Josh’s team also the led AT&T Business’s transformation from a product to a platform centric approach to building customer solutions.
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  • At&T
    Vice President, Network On Demand
    At&T Dec 2013 - Nov 2015
    Dallas, Tx, Us
    Directed AT&T’s Product Team responsible for defining the way AT&T delivers software-centric business solutions. Debuted AT&T's first software-defined networking capability, AT&T Switched Ethernet on Demand, which was recognized as AT&T's largest and most complex Agile transformation at the time. This On Demand framework changed the industry paradigm from static to dynamic, cloudlike networking. AT&T Network on Demand solutions are now deployed in thousands of locations and have received many industry awards from leading publications such as Light Reading to technology associations like MEF. Successfully launched and scaled this portfolio reaching $100M in just three years. He was recognized for his work by FierceTelecom, with the publication naming him an “Emerging Innovator in Wireline: Future leaders to watch in 2015.”
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  • At&T
    Avp - Wi-Fi Services
    At&T Jun 2012 - Dec 2013
    Dallas, Tx, Us
    Ran strategy and execution for AT&T Wi-Fi business, which operates the nation’s largest Wi-Fi network. Responsible for delivering public and private IP based network, advertising and analytics solutions to several diverse sectors including hospitality, retail, stadiums, universities, healthcare and airports. Enabled over 1 Billion Wi-Fi connections in 2012, at more than 32,000 AT&T Wi-Fi Hot Spots and delivered the strongest EBITDA results since 2009. Initiated the transformation of AT&T's Wi-Fi business to drive growth in a highly competitive environment. Introduced new business models such as Analytics as a Service and Advertising Monetization while shifting the architecture to a cloud model to reduce the overall cost of customer solutions.
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  • At&T
    Avp - Chief Of Staff
    At&T Jan 2010 - Jun 2012
    Dallas, Tx, Us
    Led staff organization of the President and CEO of AT&T Business Solutions providing strategic and tactical direction for the organization serving AT&T's business customers worldwide, including every Fortune 1000 company and tens of thousands of small and medium-sized businesses.
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  • At&T
    General Manager - Network Operations
    At&T Jun 2007 - Dec 2009
    Dallas, Tx, Us
    Directed network team of 750 technicians and managers who installed, maintained, and repaired AT&T’s network in California’s San Francisco Bay Area. Advanced organization from bottom quartile in 2007 to top quartile in 2009 for balanced job performance.
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  • At&T
    Executive Director - Customer Experience
    At&T Jan 2006 - Jun 2007
    Dallas, Tx, Us
    Drove customer experience for AT&T West Regional CEO driving improvement initiatives across California and Nevada's Consumer, Network, Small Business, Collections and Operator Services Organizations resulting in 105% of Customer Satisfaction goal attainment.
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  • At&T
    General Manager - Employee Referral And Information Channel
    At&T Jun 2005 - Jan 2006
    Dallas, Tx, Us
    Built programs to educate and motivate non sales employees to recommend AT&T products. Increased employee engagement by 20% while improving sales by 10%, resulting in $31M of incremental revenue.
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  • At&T
    General Manager - West Consumer Force Operations
    At&T Dec 2002 - Jun 2005
    Dallas, Tx, Us
    Directed call center operations implementing technology transformation initiatives including Skills Based Routing and Work Force Management for 6,000 consumer organization. Received “Going Beyond the Call” award as a top General Manager in California and earned patent for design and execution of skill based call routing strategies.
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  • At&T
    Director - Consumer Sales And Service
    At&T Nov 2000 - Nov 2002
    Dallas, Tx, Us
    Responsible for all AT&T consumer sales and support for Orange County and Los Angeles Regions leading 550 service rep team that generated $15M in annual revenue while improving service scores by 4% and reducing expense by $77K.
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  • At&T
    Associate Director - Consumer Sales And Strategy
    At&T May 1999 - Oct 2000
    Dallas, Tx, Us
    Responsible for revenue generation, sales planning, customer service, staffing and force management for California consumer sales team attaining $110M revenue goal while meeting expense budget
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  • At&T
    Sales Manager - Consumer Sales And Service
    At&T Apr 1998 - Apr 1999
    Dallas, Tx, Us
    • Managed 120 person sales team responsible for acquiring and servicing consumer accounts • Achieved 110% of a $10M revenue target while improving sales by over 500%, ranked 1st of 18 sales offices in California
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Josh Goodell Skills

Strategy Telecommunications Competitive Analysis Cross Functional Team Leadership Customer Experience Call Centers Management Operations Management Leadership Sales Management Networking Strategic Planning Team Leadership Wireless Sales Mobile Devices Process Improvement Business Intelligence Project Management Six Sigma Negotiation Wireless Technologies Broadband Start Ups Process Engineering Coaching Communication Training Call Center Program Management Business Process Improvement Executive Communications Union Negotiations Strategy Development Vendor Management Strategic Partnerships Product Management Managed Services Solution Selling Business Development Enterprise Software Team Building Business Strategy

Josh Goodell Education Details

  • Uc Irvine
    Uc Irvine
    Biology And Psychology
  • Loyola High School In Los Angeles
    Loyola High School In Los Angeles

Frequently Asked Questions about Josh Goodell

What company does Josh Goodell work for?

Josh Goodell works for At&t

What is Josh Goodell's role at the current company?

Josh Goodell's current role is Vice President Broadband Product Development.

What is Josh Goodell's email address?

Josh Goodell's email address is jg****@****att.com

What is Josh Goodell's direct phone number?

Josh Goodell's direct phone number is +121474*****

What schools did Josh Goodell attend?

Josh Goodell attended Uc Irvine, Loyola High School In Los Angeles.

What skills is Josh Goodell known for?

Josh Goodell has skills like Strategy, Telecommunications, Competitive Analysis, Cross Functional Team Leadership, Customer Experience, Call Centers, Management, Operations Management, Leadership, Sales Management, Networking, Strategic Planning.

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