Analytical and tech-savvy professional with substantial experience providing technical support to resolve IT issues. Proven track record of configuring, installing, troubleshooting, and repairing software, hardware, and technical systems. Competent at analyzing, identifying, and resolving issues regarding software or operating system installations and applying system and 3rd party patches. Ability to secure and maintain integrity of critical systems and data by maintaining compliance with IT operating procedures and cybersecurity policies. Committed to staying up to date with emerging technologies and industry trends and leveraging in-depth knowledge to continuously improve security protocols and strategies. Continuing education is oriented around Linux certifications and projects with the intent of becoming a junior Linux administrator.