Josh Hampton Email & Phone Number

Justin, Tx, Us

Coppell, Texas, United States

Assisted clients through the mortgage loan process by evaluating their financial profiles and matching them with the best loan products to fit their needs.Managed the full loan application process, from pre-approval to closing, ensuring all documentation was accurate and compliant with regulations.Conducted in-depth consultations with borrowers to assess creditworthiness, debt-to-income ratios, and overall financial stability to determine loan eligibility.Educated clients on various loan products, including FHA, VA, conventional, and refinance options, to help them make informed decisions.Collaborated closely with real estate agents, underwriters, and title companies to ensure smooth communication and timely loan processing for all parties involved.Provided excellent customer service, guiding clients through the complexities of loan options, interest rates, and closing costs while addressing any concerns or questions.Utilized loan origination software (LOS) and CRM tools to manage leads, track loan progress, and follow up with clients for ongoing relationship-building and retention.Maintained up-to-date knowledge of industry trends, lending regulations, and market conditions to provide the most accurate information and options for clients.Built strong referral networks by fostering relationships with real estate agents, financial advisors, and other industry professionals, driving new business and lead generation.Achieved or exceeded monthly and annual loan origination targets, consistently contributing to team growth and overall company performance.

Roanoke, Texas, United States

Oversaw daily operations for a high-performing real estate team, ensuring seamless coordination across sales, marketing, client relations, and transaction management functions.Implemented and optimized systems and processes to enhance team efficiency, leading to increased productivity and smoother workflows across departments.Managed the end-to-end transaction process, from contract to close, ensuring compliance with real estate regulations and delivering a high-quality client experience.Coordinated with marketing teams to develop strategic campaigns, including social media, email, and content marketing, driving lead generation and business growth.Led and mentored a team of real estate professionals, providing training and guidance to improve performance and achieve team goals.Analyzed performance metrics and financial data to track business growth, identify opportunities for improvement, and drive decision-making.Collaborated with the leadership team on setting business objectives, streamlining operations, and maintaining alignment with the company's long-term goals.Built and maintained relationships with vendors, partners, and stakeholders to support team operations and ensure the successful execution of real estate transactions.Managed recruitment, onboarding, and staff development initiatives, ensuring the team had the necessary talent and resources to meet client demands.Spearheaded technology integration, utilizing CRM tools, transaction management platforms, and communication systems to ensure efficiency in all operational areas.

Fort Worth, Tx

Managed the deployment and implementation of web-enabled application tools, including Order Management, Track and Trace, and Carrier Interfacing systems.Oversaw product roll-out, documentation creation and maintenance, testing, and support processes.Provided technical support to internal customers and all Ryder clients within the Transportation Management sector.Acted as a liaison between clients and the technical team, facilitating clear communication to ensure successful completion and launch of key Transportation Management (TM) applications.Built and maintained strong client relationships to ensure seamless implementation and ongoing support of TM solutions.

Fort Worth, Texas, United States

Elicited, analyzed, and translated client requirements into formal documentation, streamlining the development and testing processes in alignment with internal client goals.Managed client expectations by defining clear requirements, obtaining necessary approvals, and maintaining continuous communication across various internal teams.Prioritized requirements, created conceptual prototypes, and developed mock-ups to aid in project visualization.Coordinated and facilitated ongoing project communication among stakeholders and participants, ensuring alignment and transparency.Identified process gaps and recommended improvements to optimize efficiency.Defined and maintained technical product and process flow documentation for ongoing reference and quality assurance.Assisted in the development of test plans and managed user acceptance testing (UAT) to ensure product functionality and client satisfaction.Coordinated the deployment of new or modified business systems, ensuring successful implementation of technology solutions.Trained users on functional aspects of new or updated systems and applications, providing hands-on support.Supported users with product administration activities, particularly during peak production periods.

Dallas/Fort Worth Area

Directed and coordinated the safe movement of trains across multiple territories, ensuring adherence to schedules and safety regulations.Monitored train movements in real-time using advanced dispatching systems, making timely decisions to prevent delays, collisions, and other operational hazards.Communicated with train crews, track maintenance teams, and signal operators to relay essential information and issue necessary instructions for safe railway operations.Managed and prioritized train routing based on traffic demands, weather conditions, track availability, and other logistical factors.Responded to emergency situations such as track obstructions, equipment malfunctions, and accidents, swiftly coordinating necessary actions and notifying appropriate personnel.Collaborated with operations managers to ensure smooth transitions between shifts, maintaining up-to-date status reports on all train movements and operational issues.Conducted regular compliance checks to ensure adherence to Federal Railroad Administration (FRA) regulations, safety protocols, and company policies.Assisted in planning and executing scheduled track maintenance, rerouting trains as necessary to minimize service disruptions.Trained and mentored new dispatchers, providing hands-on guidance and ensuring their proficiency in operating dispatch systems and following safety procedures.Utilized problem-solving skills to manage unexpected delays and operational challenges, maintaining consistent communication with all involved parties to ensure efficient resolution.

Fort Worth, Tx

Managed and maintained the company’s production systems, ensuring smooth operation and minimal downtime of critical payday loan applications and infrastructure.Monitored network performance and resolved connectivity issues, optimizing network configurations for enhanced reliability and security.Provided technical support for internal teams and end-users, troubleshooting system issues, performing root cause analysis, and implementing corrective measures.Administered network devices, including firewalls, routers, and switches, ensuring the integrity and security of the company’s data and communication systems.Collaborated with the development and IT teams to deploy software updates, system patches, and new features, maintaining high availability of production environments.Conducted regular backups and disaster recovery procedures to safeguard critical data and minimize risk of system outages.Created and maintained comprehensive technical documentation for network configurations, system procedures, and production workflows.Assisted in the automation of routine tasks, improving operational efficiency and reducing manual workloads across the IT department.Coordinated with third-party vendors and service providers to ensure timely delivery of services and resolution of escalated technical issues.

Fort Worth, Tx

Product Support: Provided technical support for a suite of software products, troubleshooting issues, and resolving user concerns to ensure smooth operation and customer satisfaction.Fraud Analyst: Investigated potential fraud incidents, analyzed transactional data, and implemented strategies to mitigate risk, while collaborating with internal teams to enhance system security.Quality Assurance (QA): Conducted manual and automated testing to identify and resolve software bugs, ensuring the release of high-quality products by collaborating with developers and stakeholders.Junior Developer: Assisted in coding, debugging, and maintaining applications using [mention relevant technologies, e.g., Java, Python, etc.], and contributed to the development of new features in coordination with the development team.Coordinated with cross-functional teams to manage product lifecycle, from development to deployment, ensuring alignment with client needs.Prepared technical documentation, user guides, and reports for internal and external stakeholders.

Opening and closing duties as a bartender, including preparing alcohol for the day andstocking each item needed from wine to juices.* Dealing with high volume traffic of customers and maintaining a level head and keepingevery customer happy and “full.”* Maintaining a set bank and verifying all credit card receipts are in order and correct.* Handling bar top as well as the server drinks. Responsible for alerting bar manager of anyproblems or shortages.* Serving the guest food as well as drinks and helping with any problems.* The few bartenders are the head of the wait staff.* Looked at as a lead and example to all the other servers.* Fastest promoted bartender in the company’s past.

Started with company as a server and within a year, I was promoted to Assistant BarManager.* Title was given to me while still bartending, but I was in charge of running the bar andreporting to the Bar Manager.* Opening and closing duties constantly done during each shift.* In charge of training new bartenders and updating needs and cleaning duties.* Oversee all other bartenders and overall quality of the bar to the customers.* Interact daily with guests and managers. Verifying batches were being made according torecipe.* Responsible for weekly inventory of alcohol and ordering each week’s necessities. Matchingusage of alcohol to the amount used according to sales.* Verifying all credit card receipts and drawers of each shift. Matching all sales to the amountof drop each shift.* Preparing the bank each night for the opening bartender’s shift.

Open store, preparing all foods for the day’s business. Count out money for the drawers forthe cashiers and prepare the money bank and safe.* Dealt with customers both at front cashier position and drive thru position, handling moneyconstantly.* Ran breaks and schedule shifts, counted down drawers at the end of each shift, anddocumented any money differences and the daily totals. Ran reports for each cashier as wellas the daily sales reports, time reports, and pay period reports.* Responsible for making sure kitchen and cashier duties are completed each day and night,locking all doors, everything is prepared for the next day, and setting the alarm beforeleaving.* Roaming the store during business hours helping where help is needed, whether it is in thefront taking an order or on the line getting the kitchen line caught up.* Responsible for hiring and terminating employment and maintaining employee morale.* Required to make weekly schedule and deliberate time off. Weekly inventory was taken andmaintained. I was in charge of ordering each week’s food supply and overall storemaintenance.

Safety inspection of the Log Flume every morning, including a safety ride* Oversaw the daily activities of the ride and the employees registered under the ride, whilehandling customers and the orderly fashion of riding.* Rotated shifts and breaks, watched for safety violations, acted on ride malfunctions quickly,and helped customers in need.

Bachelor Of Science, Criminal Justice, 3.425

Hs Diploma, Basics