Josh Hibbert Email & Phone Number

Austin, Texas, United States

I work with organizations to help improve emergency and critical event communication processes by leveraging our modern cloud-based Mass Notification System. My goal is to educate organizations on the ways we are currently working with our customers and explore new ways to improve business processes for future customers.Specialties & Services:SaaS Sales.

Greater Los Angeles Area

• Actively identify new profitable revenue opportunities in new and existing accounts for all product brands: Hillrom, Welch Allyn, Liko, Trumpf and Mortara.
• Develop and implement a sales targeting plan to facilitate growth expectations within territory.
• Strengthen account/customer relationships throughout all levels.
• Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas.
• Strategically interpret customer inventory and assessments to position the appropriate service solution.FY2021 133.5% to goal

Moorpark, CA

• Supervise day-to-day operations in the customer service department.
• Create effective customer service procedures, policies, and standards.
• Maintain accurate records and document all customer service activities and discussions.
• Hire and train new customer service agents.
• Stay informed on the latest industry techniques and methods.

• Managing accounts for long-term success.
• Establishing good rapport with clients.
• Developing new sales opportunities.
• Supervising representatives to ensure increased sales.
• Preparing reports on accounts and transactions.
• Tracking account targets.