Josh Wallace Email & Phone Number

Vancouver, Wa, Us

Eugene, Oregon, Us

Oversaw all operations for 206-unit mixed care campus (Retirement, Assisted Living and Memory community) with 130 staff members:- Supervised Administrators for two communities (ALF and ALF with MC endorsement, 75 ALF & 24 MC units). -No COVID-19 cases in licensed care resident population.- Directly responsible for Retirement (Independent) living Community (107 units).- Supervised department heads for the community (Two Food Service Directors, Maintenance, Marketing, & Housekeeping). - Worked with Assistant Executive Director to institute proper HR policies & procedures, also to bring the community into compliance with BOLI standards.- Oversaw 33-unit addition to South building (Completion date August 2021).- Oversaw remodel of 25 units of the original building.- Performed Accounts Payable for new addition and remodel of units.- Instituted team member of the year and team member of the month awards- Performed COVID-19 testing.- Collaborated with contracted ICU RN consultant to properly train staff to use PPE in case of COVID outbreak in the resident population. -Collaborated with contracted ICU RN consultant to monitor, provide items as needed, and clean rooms of Independent Living residents who tested positive for COVID-19.- Implemented 401(k) retirement program.Community Compliance and Policies:- Cooperated with State Policy Analysts to ensure total compliance across campus.- Collaborated with Infection Control staff from DHS to ensure best practices were surpassed.- Collaborated with Lane County Public Health; developed and enacted COVID-19 protocols.- Collaborated with Lane County Public Health to ensure testing (outbreak or routine) was properly accomplished. Licensed Assisted Living Administrator:- Trained new Administrators.

Eugene, Oregon, Us

Community Compliance and Policies:- Cooperated with State Policy Analysts to ensure total compliance across campus.- Collaborated with Lane County Public Health; developed and enacted COVID-19 protocols.Licensed Assisted Living Administrator:- Trained new Administrators; acted as interim Administrator when needed.Payroll:- Negotiated and implemented HR and payroll services contract with Paychex. - Processed PayrollsProcurement Contracts and Updates:- Negotiated vendor and service contracts with Centurylink, CTX Xerox, Home Depot Pro, Granite Communication, Cisco, Xfinity Comcast, Navigator (GPO).- Procured supplies, machinery and equipment, and furniture. - Obtained, reviewed, and evaluated bids for upgrades and renovations including LED light conversions; presented recommendations to the Executive Director and finally to Company CEO and Owners.I.T./ Communications:- Identified technology deficits and implemented wireless networks on the campus.- Created network failover with redundant ISPs to ensure connectivity and availability. - Retained all IT responsibilities from the Director of Operations position previously held. - Provided training and support for use of A.L.M.S.A. (Electronic Medical Administration Record and online charting) to staff, pharmacy, consultants, and Oregon Department of Human Services Inspectors.- Consulted with and contracted outside agencies when appropriate.- Replaced Emergency Call System to improve efficiency and capacity.- Introduced upgraded onsite Phone Network and executed expansions.Website/Email/Social Media:- Managed domain and cloud-based email service.- Coordinated website redesign and curated blog; updated as needed.- Developed social media channels for the community, curated content.Activities:- Introduced yoga classes into the community.- Collaborated with local business owners e.g., wineries, tasting rooms to expand resident day trips and outings.

Eugene, Oregon, Us

Supervise Maintenance Department: -Overall responsibility for ensuring the physical plant of Churchill Estates and its grounds are maintained in excellent condition. Plan, organize schedules and staff the broad range of duties performed by the maintenance department. -Investigate resident & employee incidents, identify safety hazards and initiate corrective action in a timely manner.-Chair the Community Safety Committee.-Purchase building and maintenance supplies, machinery equipment, and furniture. Obtains, renews, and evaluates bids from outside contractors/agencies as needed. Makes recommendations to the Executive Director concerning cost, quality, and effectiveness of submitted bids.I.T./ Communications:-Provided training and support for use of A.L.M.S.A. (Electronic Medical Administration Record and online charting) to staff, pharmacy, consultants, and state inspectors.-Maintained server and internal network, reform changes and upgrades as needed. -Contracted outside agencies for any problems, upgrades, purchases beyond scope of knowledge.-Maintained emergency call system, ensure all equipment works effectively.-Maintained Panasonic hybrid phone system, ensure both software and hardware run efficiently.-Researched and presented necessary upgrades for Company server, wireless network, emergency call system, and multi-line phone network.Website/Email-Provide support to staff for email-related issues.-Provide support to the website host/manager to keep the website running efficiently.

Eugene, Oregon, Us

-Assist Executive Director with creating and updating policy and procedure manual, employee handbook, and other day-to-day tasks as needed. -Assist Administrators with updating forms and policies. -Assist Marketing Director with Social Media Management and community outreach.- Assist Bookkeeper with monthly revenue/expense sheets. -Order and manage supplies of all nursing supplies for the facility. -Teach employees to use Electronic Medical Administration Record (EMAR) web application as part of staff training. -Provide technical support to administration & staff throughout the facility. -Assist Maintenance Supervisor with day-to-day tasks as needed.

San Francisco, California, Us

Updated and maintained the company website, leading to significantly improved search engine optimization. Researched and contacted state healthcare agencies considering implementation of identity verification technology. Assisted the executive team in presentation preparation and execution. Coordinated with local media on company press events. Communicated with local and out-of-state legislators on advances in biometric identification. Assisted in technology installations, including staff and user training.

I was tasked with creating the Marketing Director role. Manage media relations, research editorial opportunities, and build relationships with key industry media. Contribute to the total effectiveness of the department, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.Increase exposure and advertising to increase the number of leads. I photographed the community on brochures, billboards, and the website. Some photos are still in use in 2022 for marketing materials.

College Place, Wa, Us

Associated Students of Walla Walla University. Managed the budget for student publications. Supervised editors of the Mask (mug book), Collegian (newspaper) and Mountain Ash (Annual) publications. In addition supervised to the Public Relations Officer, ASWWU TV manager and the ASWWU website manager.

Updated company contact lists. Designed promotional materials (brochures, postcards, t-shirts) and assisted bookkeeper with day to day accounts payable and billing.

Developed verbage and design for website and brochures. Created a database of contacts around the Chicagoland area, with the purpose of identifying new customers. Assisted the bookkeeper with accounts payable and billing.