-Responsible for all aspects of information technology services provided to Whitman students-Manage a team of 25 student IT workers-Manage equipment in public spaces, physical and virtual lab environments -Manage loaner computing equipment -Support technology used for classroom instruction-Repair/Support student-owned devices (laptops, desktops, tablets, phones)-Responsible for all aspects of the Whitman Microsoft Excel Training and Certification program

-Supported technology for the faculty and staff of Whitman-Provided information and instruction to faculty and staff on computing devices within Whitman-Set up/domain joined new laptops, tablets, and cell phones-Troubleshot issues including email, computers, classrooms, printers, software/hardware, network-Installed/deployed software, repaired computers, and event support-Managed Active Directory objects using Powershell

-Provided tier I support to the campus community through ticketing system (ServiceNow)-Utilized technical services and applications on both PC and Macintosh platforms-Assisted users with technology-related problems via phone calls, emails, and in-person