Independent contractor contracted to test various websites under the Beachmint banner. Black box testing of sites. Logging defects in JIRA

Testing for defects in all Spin Master products/software, testing a massively multiplayer online game, flash minigames, and websites as assigned, assisting in level design and minigame re-design, database management and test plan tracking through Seapine’s TestTrack program, video/screen capture for marketing department, customer service policy/procedural development, back end support for Customer Care, administrative duties including pulling usage reports for websites as requested, assisting lead tester in team direction, define policy and procedure for GM team, manage CRM software.

Title change to reflect new responsibilities.

Testing for defects in the product/software. database management regularly, MS Excel use for various test plans and other spreadsheets.

Contracted to QA test Naughty Dog's PS3 launch title "Uncharted: Drake's Fortune" in a fast-paced development cycle. Testing for defects in the product on a development console. Database management regularly as well as much MS Excel use for various test plans and other spreadsheets. Interaction with developers and technicians was constant, so a personable attitude and approach was necessary.

Answer customer calls via chat client ticket system. Answering questions about company policy and assisting users. Documentation of all calls and tracking of issues was involved. Was personally responsible for North American and European feedback emails and response tracking.

Customer service calls, management of student thesis records in database as well as physical storage, mail management, proctoring information technologies testing for students, assisting students with technical problems, assisting faculty with technical problems (LCD projectors, PC, Mail, Cleaning, VCR repair), daily reports on usage statistics.