Recruited and trained record setting teams, utilizing performance assessments and implementing new sales strategies.Managed all aspects of store operations, including loss prevention, audits, and inventory purchasing.Involved in new location construction, store setup, and communication with outside vendors to coordinate grand-openings and large product launches.Maintained a consistent presence on sales floor to monitor agent and customer interaction, resolve issues and escalations, and provide on the spot training to ensure a pleasant and seamless buying experience.

• Assisted manager in recruiting employees, conducting interviews, arranging sales performance meetings, and terminations.• Managed opening and closing procedures and composed daily transaction reports for store manager review.• Performed daily inventory counts, weekly operational audits, and monthly store inventory checks to ensure 100% store-front compliance, no physical inventory loss, and identify buying trends to forecast inventory replenishment. • Floor coached team on effective up and cross-selling methods. Role played a variety of selling scenarios, practiced isolating and overcoming objections, and executing proper closing techniques.• Monitored sales floor, greeted customers, and intervened with any unsold prospects if needed.

• Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.• Up-sold and cross-sold products effectively, driving sales and increasing revenue.• Prepared and submitted daily reports and nightly cash deposits.• Utilized POS to finalize transactions, CRM tools to ensure positive customer surveys, and capture missed opportunities.