Josh Mireles Email & Phone Number

United States

Katy, Texas, United States

Responsible for all levels of customer contracts, contract management tools, pricing analysis, and master data efforts in the oil & gas business unit. Led customer contract management for the O&G business unit, including reviews, updates, risk assessment, and various approvals. Responsible for organizing, updating, and storing all O&G contracts and pricing items.• Identified $2.4MM in contract penalties/shortfalls and forfeitures.• Developed comprehensive customer contract management tools to track performance against commitments effectively. • Collaborate with the IT team to develop Power BI dashboards to display contract and pricing KPIs.• Created standardized contracts across the O&G business unit to mitigate risks for the company.• Liaison between Sales, Operations, Legal, Customer Service, Accounting, and Credit to communicate and coordinate on contract changes and issues pertaining to contracts and pricing.• Provide financial impacts of contracts and pricing, such as margin impact, month-end accruals, revenue recognition, calculation of penalties, and forecasting.• Manage, track, and enter advanced pricing in JD Edwards for the O&G business unit.• Monitor special pricing agreements and partner with the sales team to ensure expiring pricing would be extended or changed in a timely fashion. • Provide weekly updates of any pricing changes to the oil & gas leadership team.• Analyze & mitigate pricing-related issues.• Oversee the O&G customer setup process within JD Edwards, along with all intricacies of the customer master profile, sales tax data, and account assignment.

Katy, Texas, United States

Directed accounts receivable, billing, invoicing, and customer service activities for B2B clients while automating processes, ensuring regulatory compliance, steering improvement projects, fostering loyal employee and client relationships, and mitigating financial, legal, and operational risks for the $388MM industrial minerals and logistics organization.• Captured $1.7MM in Annual Labor Savings, from an average spend of $2.3MM to an average spend of $605K (73.7% reduction), through process improvements that increased efficiency and maximized the use of organizational resources.• Steered Multiple $MM and Concurrent Projects to Automate and Enhance Processes. • Surged the number of order touches/day per team member by 2,000%, from an average of 200/day to an average of 4,000+/day.• Decreased Days-to-Invoice Times by 88.2%, from 17 days to 2 days.• Reduced Days Sales Outstanding (DSO) by 53%, from an average of 81 days to an average of 38 days, below the goal of 45 days.• Soared invoice accuracy rates by 22.2%, from 81% to 99%.• Aggregated, analyzed, tracked, and presented department metrics and key performance indicators (KPIs) to Senior Leadership.• Facilitated pricing and contract reviews with senior management to identify opportunities for pricing increases and contract negotiations.• Won Multiple Honors, Awards, and Accolades.• Planned workflows/projects, including those related to order-to-cash, invoicing, financial/audit compliance, month-end closing activities, AR reporting, journal entry signoffs, revenue reporting, and accruals.• Slashed Month-End Close Accruals by 94.4%, from $18MM to $1MM.• Built, managed, coached, and empowered a team of Customer Account Managers to secure outstanding/aged receivables while strengthening client relationships successfully.

Katy, Texas

Houston, Texas Area

Managed a team of 12. Responsible for all aspects of staff development and performance, resource management, billing, and client service, ensuring clients were invoiced accurately while efficiently streamlining and developing new processes. Responsible for meeting invoicing goals of > $270MM per year in a fast-paced and highly competitive environment. • Partnered with IT on the implementation & testing of a new ERP system (Thomson Reuters)• Collaborated with multiple departments to resolve complex billing issues. • Consistently presented process improvements to senior management to increase billing.• Trained, mentored, and developed Billing Associates. • Served as a cultural ambassador for the accounting department.• Created and implemented monthly forecasting reports for management. • Screened, interviewed, and hired new employees.• Conducted staff meetings to communicate billing objectives.• Assured compliance with billing policies and procedures.

Houston, Texas

Houston, Texas

Houston, Texas Area

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