Josh Mireles Email & Phone Number

United States

Katy, Texas, United States

• Responsible for all levels of customer contracts, contract management tools, pricing analysis, and master data efforts in the oil & gas business unit. Led customer contract management for the O&G business unit.
• Identified $2.4MM in contract penalties/shortfalls and forfeitures.
• Developed comprehensive customer contract management tools to track performance against commitments effectively.
• Collaborate with the IT team to develop Power BI dashboards to display contract and pricing KPIs.
• Created standardized contracts across the O&G business unit to mitigate risks for the company.
• Liaison between Sales, Operations, Legal, Customer Service, Accounting, and Credit to communicate and coordinate on contract changes and issues pertaining to contracts and pricing.

Katy, Texas, United States

• Directed accounts receivable, billing, invoicing, and customer service activities for B2B clients while automating processes, ensuring regulatory compliance, steering improvement projects, fostering loyal employee and.
• Captured $1.7MM in Annual Labor Savings, from an average spend of $2.3MM to an average spend of $605K (73.7% reduction), through process improvements that increased efficiency and maximized the use of organizational.
• Steered Multiple $MM and Concurrent Projects to Automate and Enhance Processes.
• Surged the number of order touches/day per team member by 2,000%, from an average of 200/day to an average of 4,000+/day.
• Decreased Days-to-Invoice Times by 88.2%, from 17 days to 2 days.
• Reduced Days Sales Outstanding (DSO) by 53%, from an average of 81 days to an average of 38 days, below the goal of 45 days.

Katy, Texas

Houston, Texas Area

• Managed a team of 12. Responsible for all aspects of staff development and performance, resource management, billing, and client service, ensuring clients were invoiced accurately while efficiently streamlining and.
• Partnered with IT on the implementation & testing of a new ERP system (Thomson Reuters)
• Collaborated with multiple departments to resolve complex billing issues.
• Consistently presented process improvements to senior management to increase billing.
• Trained, mentored, and developed Billing Associates.
• Served as a cultural ambassador for the accounting department.

Houston, Texas

Houston, Texas

Houston, Texas Area

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