• Utilize TikTok, Instagram, and YouTube accounts to provide a more appealing form of content for potential customers, overall increasing my conversion rate by over 200% from previous less online marketing strategy• Develop informative content using recording software to provide easy access for all members to digest and learn at their own pace• Promote a paid server which contains daily insights into trading opportunities and other member assistance

• Updated insurance information for many large-scale companies which was previously outdated resulting in a much more streamlined process of information gathering • Contributed to the discovery of where 5% of revenue had gone through updated guidelines which were not being adhered to and were causing us to leak unnecessary finances.• Maintained client satisfaction by going the extra mile to send them accurate asset insurance information, while reporting to management when something seemed incorrect.

• Developed a selling strategy for each customer through a friendly demeanor ultimately generating the store more revenue than in prior months 20% increase over the course of a year• Assisted management when a situation arose and was responsible for opening and closing the store on multiple occasions• Managed the stock in the back and made sure shoes stayed organized by instructing stockers with thorough instructions

• Developed promotional Instagram posts to ultimately generate more advertising and increase turnouts• Created unique logo for branding materials including brick and mortar signage, uniforms, and promotional give-away items • Utilized Google Analytics to track our Instagram pages visits and clicks, determining areas of interest and improvement from other volunteer’s perspectives