• Define patterns for unit, integration, performance, and end-to-end automated tests. • Analyzing customer system requirements, design requirements, and contractual requirements to ensure the system will meet customer standards after deployment.• Performed Scrum Master duties as a SAFe Certified Scrum Master. • Assist with planning features and epics.• Build automated testing solutions using Jest, Cypress, Mocha and Chai for new and existing features/containers/services. • Built testing pipeline for both automated and manual tests so that my development team can track what manual tests need to be automated and the release team can spot check new/existing features before deploying to production. • Ensure system quality before going into production; testing for quality and reporting on it; this includes conducting assessments for code (Javascript/Nodejs/React), containerization (docker, K8s, Helm), and suggested system configuration for production. • Developed bash scripts to automate parts of the deployment for production, development and pipeline environments. • Developed and reviewed test cases. The test cases include how to build or how to deploy and configure a new feature, and how to test the new feature. • Write bash and K6 scripts to gather and clean raw performance data in order to develop reports. • Analyze findings to identify system performance issues. • Build reports through data visualization tools such as Grafana. • Provide feedback utilizing Jira, Gitlab and Slack on performance, functional, and stylistic issues to developers, designers, and the product owners. • Contributed to the development of the organization's Bug Management Plan. • Assess, prioritize, and remediate issues through modifying necessary code changes. • Collaborated with an international team to build web solutions.

Developed and maintained a Rest API server to serve Single Page Applications (REACT). Responsibilities include:• Utilize asynchronous programming with NodeJS (async/await and promises).• Gather requirements from business engineers and analyzing the needs of the front end and backend in order to develop the PostGRES database structure.• Input requirements into Jira, manage project in BitBucket and participate in bi-weekly Scrum meetings.• Implement a hexagonal architecture with GraphQL-like capabilities for maximum flexibility.• Utilize WebSockets to connect the single page application and backend for some services.• Utilize NPM (Node Package Manager) to install modules, manage dependencies, and test overall project.• Research and implement role based authorization and authentication strategies (i.e. Digest and Oauth 2.0) based off application needs.• Create and conduct black box and white box testing to prove server functionality for production using Jasmine and Postman.• Implement SwaggerJS to enable automatic documentation for all of the REST endpoints.• Craft JSON responses in a way that abstracted the data layer. Tools: NPM, Websocket, BitBucket, ObjectionJS, HapiJS, Jira, Git, Postman, Jasmine, Visual Studio Code

Developed and maintained Java IVR (Interactive Voice Recording) applications supporting 16,000 clients across 90 countries with over 100 million users.Responsibilities include:• Worked with clients to develop and implement requirements. • Managed Visio, flow chart documents, and voice recordings.• Built, Configured, deployed and maintained Java Applications.• Built web based, visual IVR software using NodeJS, ExpressJS and Mongo DB.• Responsible for quality assurance, manual testing, troubleshooting, and resolution.• Responsible for migrations, patch updates, and maintained the IVR Infrastructure, including Tomcat Servers, AES servers, and Load balancers.• Researched other competing IVR tools and created demos for future improvements.• Maintained corporate website on the .NET framework.Tools: Java, MYSQL, NodeJS, Mongo DB, .NET

Developed custom web applications for local Offices of Emergency Management (OEM) supporting 2,500 users across 32 jurisdictions and government agencies.Responsibilities include:• Developed custom web applications with ASP.Net C#, JavaScript, and MS SQL.• Interfaced with emergency managers across the region, collect and analyze their requirements.• Utilized Visual Studio 2008 and ILSpy to build adapter between reporting service and 3rd party CMS.• Designed and develop MS SQL Reports.• Conducted bug fixes and troubleshoot user issues.Tools: C# and .NET framework, Visual Studio 2008, ILSpy, MVC architecture, CSS, Java Script, Agile Methodologies, GIT, MS-SQL and Reporting Services