Josh Nast Email & Phone Number

Tasmania, Australia

Delivering a secure-by-design, cyber-aware culture to seamlessly enable digital transformation and safeguard our customers’ information and critical services against cyber threats at TasWater

Launceston, Tasmania, Australia

Develop best in class digital security operations and technology for digital banking assets across the Westpac Group. Support the achievement of business objectives by driving a strong risk and controls culture that ensures risk is central to the decision-making process. Build relationships with stakeholders from government, law enforcement, financial institutions, and international organisations to support the customer security objectives of the Group. Cultivate innovation, evaluate and recommend transformative capabilities to drive incremental process improvements and develop compelling business cases to drive investment and successful implementation.

Launceston, Tasmania, Australia

Leading a team of security professionals that are focused on the day-to-day operational tasks for the business in the execution of digital risk mitigation strategies. Establish and implement intelligence communication strategies and incident management responses to identify at risk customers.

Launceston, Tasmania, Australia

Ensure that all operational issues are effectively managed through to resolution (assess, escalate, communicate and track) to minimise customer impact under crisis management in order to restore business. Maintain a productive and supportive relationship with business units, vendors and support teams including Outsource partners and Westpac IT Support to ensure responsiveness as and when required.

Launceston, Tasmania, Australia

Online Banking Specialist, responsible for responding to incoming calls from Westpac customers regarding their online banking account in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use specific features. Analyzing and reporting product malfunctions.