Process lead for the Defense segment during the design and implementation of an enterprise warranty system; bringing each segments warranty process and designing one enterprise solution.Implementing process improvements to improve customer satisfaction and reduce warranty claim cycle time. Manage a support team who provides warranty claim support, coordinates a network of field service representatives and service providers both domestic and internationally.

New Product Introduction to mixed model assembly lines.Process improvements to safety, quality, and productivityPlant layout and work station designDetermine required tooling and equipment

Responsible for assembly processes of a mixed model assembly line.Responsible for capital project implementation of Truck Cab Assembly Line.Subject matter expert on final truck test equipment including fluid multi fill system, ABS rollers, Hunter Alignment system, and Dynos.