Josh Omar Email & Phone Number

• Motovicity is a high-performance automotive parts wholesaler, specializing in supplying foreign aftermarket performance modifications to customers, shops, and dealerships.
• Acted as the sole System Admin for a hybrid on-prem/cloud environment.
• Performed maintenance, optimization and documentation on over 30 on-prem Linux/Windows servers (mostly VMWare machines) and 20 AWS EC2 instances.
• Complete migration of Exchange Server to Exchange Online. Provided support and optimization afterwards, including managing anti-spam and spoofing rulesets.
• Complete deployment of Office 365 to over 80 end-users. Specialized in supporting Outlook, Skype for Business and Excel to end-users later.
• Creation and deployment of a Shoretel Contact Center environment serving as a call routing system for our sales team. This role involved interfacing our customer record database (AWS SQL Server) and creating a query.

• Managed service provider for multiple organizations around the world. Primarily specializing in servicing the hospitality field (Restaurants, Hotels, and nightclubs) with Citrix virtual desktop platforms. Clients.
• Designing, implementation and supporting our hosted service clients. Including virtualizing applications, imaging thin clients, management of logon servers, load balancing shared resources in a live environment via.
• Maintenance and support of our vSphere environment that hosts all of our client facing servers
• Active monitoring of clients’ network infrastructure via PRTG services
• Managing email for the majority of our clients with virtually hosted Exchange servers and on Office 365 as well supporting mail archiving and filtering utilizing Barracuda hardware.
• Supporting level one, two and three issues with regularly scheduled on-site visits.

• Main administrator for 120+ users. Managing Active Directory and Exchange accounts, setting up new users, managing security groups and distribution groups, creation/editing group policies, etc. Setup of Roaming.
• Administrator of our entire VMWare infrastructure based on VMWare ESXi 5.0. Administering 70+ virtual servers in VSphere, virtual desktops and pools in View, virtualizing applications in Setup Capture, management of.
• Administrator for our FTP system. Creating sites for new clients, provisioning credentials to clients and access to internal users, designing site structure and establishing purposes for each site location. Training.
• Network administration such as the setup of new devices, switches, routers, firewalls, etc. Configuring VLAN for all our live ports in order to maintain a consistently good network experience across our locations..
• Creation of custom reports based on our SQL databases regarding FTP file summaries, shipping summaries and more.
• Responsible for emergency, weekend and off-hour maintenance, planned and unplanned. Including software system and firmware updates, server component upgrades, troubleshooting outages, utilizing SRM in production and.

• Information technology support for major hospitals across the country.
• Supporting users via the help desk and onsite visits.
• Creation and maintenance of Active Directory accounts. Tasks include account provisioning, group security, OU organization group memberships, group policy changes, creating email accounts with Exchange and enabling.
• Configure and deploying network printers throughout the network.
• Hardware upgrades installation on PC’s and servers.
• Supporting the Outlook client for users such as initial setup, sharing inboxes/calendars, and training.

• Information technology equipment, desktop software, clinical applications and server feature support for small to medium sized Health Care organizations.
• Diagnosing and repairing various hardware related issues, including upgrades.
• Troubleshooting network, printing, and PC issues via onsite visits or through the help desk with remote tools.
• Accomplishing data recovery on damaged hard drives, recovering sensitive medical information.

Bachelor Of Science (Bs), Management Information Systems, General

Education record