Customer experience and satisfaction has always been a huge part of my work. That's what sales really is to me... It's one thing that crosses every platform of business, from non profits to a large corporation. It can make or break a company. At J&J Transportation we pride ourselves on being able to say - "YES. We can do that!!!" It has been engrained in me at all my previous jobs and consequently why I no longer work at some of them. From taking escalated calls at Charter Communications, visiting customer offices to fix or install networks at Lin-Way Tech, checking back on my knife customers at Vector Marketing & window/gutter customers at Paramount Exteriors. No matter what job you perform, no matter what industry you are in - Without your customers there is no job to perform. So you better get it right.