Josh Prentice Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

* Created and fostered relationships with key clients, tracking their preferences to create clientele management profiles* Proficiency in maximizing sales by creating relationships with key clients to create an immersive shopping experience by gathering feedback and insights to improve processes* Fluent in product knowledge for every piece in Reigning Champ’s current catalog including every product dating back to March 2020* Expertise in data analytics and order processing through Shopify and ShipStation, as well as creating dynamic dashboards/books within Excel* Strong communication skills both verbal and written, consistently able to complete tickets within 98% of SLA* Superb time management and multi-tasking able to handle conflicting priorities

Vancouver, British Columbia, Canada

* Curates a consistent product story within the retail space that is reflective of current marketing on our social media channels and maximizes sales based upon client demographic, seasonality, and inventory* Managed inventory during tenure at the store and achieved the lowest discrepancy percent (2%) since store opening in 2017* Built a system to ensure back-of-house is organized at all times to promote inventory accuracy* Built out and visually merchandised a Pop-Up Shop in Holt Renfrew with a handful of colleagues from Head Office, to spread brand awareness and grow overall sales volume

* Lead product placement within the brick and mortar retail space, as well as curating a visually compelling retail space that maximizes sales. Objectives within the store change frequently so merchandise is constantly being touched, and changed based upon seasonality, trend, analysis of reports, and color/theme. * Manage and support product team by holding the team accountable to company KPI's. Providing timely and thorough feedback by utilizing Aritzia's Leadership principles to maintain motivation and promote internal career growth. * Oversee and manage all aspects of the business including but not limited too: inbound and outbound movement of all product (allocation, sales deliveries, order transfers, etc.), technical and creative merchandising, visual display, as well as people management/development. * Drive clear and constant communication with cross-functional partners within the store to update all ongoing product changes, in tandem with daily sales and business objectives.* Partnership with Loss Prevention + Inventory Control team to update physical and electronic stock levels on a weekly basis to ensure constant inventory accuracy, maximizing online sales fulfillment and customer experience.

Vancouver, Canada Area

* Visually merchandising the store based upon analysis of reports, trend, seasonality, and color/theme to increase sales.* Prioritizing tasks for team members and delegating/motivating efficiently. To encourage a good working environment, as well as positive customer experience. * Organizing stockrooms, and delegating team members within the operational team. To ensure all areas of the business were consistently stocked to increase sales.* Training team members to become self-proficient while increasingly challenging them with new tasks to provide growth.* Assisting customers with styling and offering alternatives.

Vancouver, Canada Area

* Delegating associates, providing leadership and excellent motivator.* Creating schedules + hourly charts for the team on a biweekly basis.* Opening/Closing the store solo and handling multiple customers at a time.* Going the extra mile for customers, handling shipping orders, and repairing shoes, etc.