Josh Randall Email & Phone Number

Toronto, Canada Area

• On site technical support providing technical knowledge to help ensure clients comfort with purchased electronics.
• Troubleshooting, diagnosing, repairs, maintenance on clients devices including hardware/software issues and finding various ways to resolve them.
• Exercised excellent customer service skills while ensuring quality and assurance.
• Managing and leading a team
• Generate revenue in promoting in store and in home services and leading in district, showing value in memberships and delivering the right services based on clients needs
• Experienced in using multiple company tools including Salesforce application system for managing client work orders, software for troubleshooting devices and optimizing them

• A Connected Solutions Specialist expert with strong knowledge in Windows Computers, Apple Computers, DSLR Cameras, Tablets, Printers, Digital Audio products and Geek Squad Services.
• Helping and recommending the right products for customers whether it's related to school, work, or personal usage.
• Showing value of Geek Squad Services that can help customers if they encounter software and hardware issues.
• Generate revenue in promoting in store and in home services, showing value in memberships and delivering the right services based on clients needs

Certificate, Fitness Leadership (Health And Physical Education/Fitness)

Fitness Leadership Certificate

Certificate, Web Development

• Designed responsive web pages that look and render smoothly on desktop, tablet, and mobile devices using frameworks such as Foundations.

Certificate, Web Development, Javascript

• Go from a total beginner to an advanced JavaScript developer • Code 3 beautiful real-world apps with both ES5 and ES6+ (no boring toy.

Ontario Advanced Diploma, Computer Games And Programming Skills

Activities and Societies: Participated in GBC Game Jams making small fun indie games. Internship with Bitr Blok Games as a game.