Josh Richard Email and Phone Number
Josh Richard work email
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Josh Richard personal email
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Josh Richard phone numbers
I am a Manager of IT with extensive experience in customer support and service delivery. I started my career as a customer support representative, where I developed strong technical, communication, and problem-solving skills. I then transitioned to a managerial role, where I now lead a team of IT professionals and oversee the implementation and maintenance of various IT systems and projects. I am passionate about helping teams and clients achieve their goals with innovative and reliable solutions.
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It ManagerShinydocs May 2021 - PresentKitchener, Ontario, CaShinydocs Corporation builds enterprise-class solutions that allow organizations to gain 100% control of their corporate data throughout its entire lifecycle. More recently, they've been named OpenText Global Technology Partner of the Year and best selling partner solution for the past four years
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Manager, It OperationsD2L Dec 2018 - May 2021Kitchener, On, Ca -
Senior It Support TechnicianD2L Sep 2018 - Dec 2018Kitchener, On, Ca
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Desktop Support AnalystD2L Nov 2015 - Sep 2018Kitchener, On, CaIn my current role I assist in desk side support of technical issues, both software and hardware, on both OSX and PC. Rising to the role of Mac SME I am also championing the deployment and integration of OSX management tools into our environment. I also assist with, and act as primary contact for, the on-boarding and training of new Helpdesk co-ops and employees.
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Helpdesk AnalystD2L Jul 2014 - Nov 2015Kitchener, On, Ca
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Service Desk AnalystRevera Inc. Apr 2013 - Jul 2014In this role I was able to further develop my communication soft skills and troubleshooting hard skills. Revera is home to over 26 applications as well as over 20,000 employees. On an average day I could field between 50 - 75 calls.
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Information Technology Support TechnicianExeculink Telecom Aug 2011 - Apr 2013I worked as frontline support for Tier 1 and Tier 2 for cable tv, wireless, and internet services. In this position I was able to develop strong customer focused soft skills as well as critical thinking, and on the spot troubleshooting hard skills.
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Junior TechnicianVenture Labour Jan 2010 - Aug 2011Guelph, Ontario, CaOriginally a COOP student from January 2011 - April 2011. I was hired on for an additional 4 months while in school from May 2011 - August 2011.
Josh Richard Skills
Josh Richard Education Details
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Conestoga CollegeInformation Technology Support Services
Frequently Asked Questions about Josh Richard
What company does Josh Richard work for?
Josh Richard works for Shinydocs
What is Josh Richard's role at the current company?
Josh Richard's current role is Information Technology Expert | Services Specialist | Developmental Leader.
What is Josh Richard's email address?
Josh Richard's email address is jo****@****d2l.com
What is Josh Richard's direct phone number?
Josh Richard's direct phone number is +151951*****
What schools did Josh Richard attend?
Josh Richard attended Conestoga College.
What are some of Josh Richard's interests?
Josh Richard has interest in Economic Empowerment, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Josh Richard known for?
Josh Richard has skills like Os X, Windows Server, Help Desk Support, Active Directory, Computer Hardware, Retail, Computer Repair, Sales, Software Installation, Networking, Microsoft Exchange, Troubleshooting.
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