As a Process Improvement Analyst at Greene King, I specialise in HRIS technology, Process Improvement, and Data Analytics, with over 6 years of experience in the HRIT sector. I also have strong experience in people management, project management & change management, I also hold ITIL, BCS Change management & Green Belt Six Sigma certifications. I am a talented problem solver and requirements gatherer, who can create solutions for internal teams with a range of budgets, mainly focusing on M365 and theoretical process refinement techniques. I have worked cohesively with a range of stakeholders at different levels, both internally and externally, to deliver successful outcomes.