With a robust background in national business development for YESCO, my focus has been on mastering strategic account management and elevating customer satisfaction across North America. My journey has equipped me with the skills to navigate the diverse demands of our major clients, ensuring their needs are not just met but exceeded.At the heart of my approach lies a commitment to qualitative research and analysis, a practice honed through years of experience. This expertise has been pivotal in managing complex preventative maintenance contracts and driving significant energy savings, cementing our clients as top-level partners, and propelling YESCO's growth in the competitive sign and lighting industry.