Josh Short Email and Phone Number

- Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.- Provided direction to leaders that align with firm's strategic goals for revenue, EBITDA, and overall client satisfaction.- Scaled operations for 10x growth over 2 years.- Negotiated favorable vendor contracts for cost-effective procurement solutions that supported business growth objectives.- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.- Developed comprehensive financial plans to support long-term business objectives, reducing operational expenses while maximizing profitability.- Implemented robust operational risk program, reducing operational losses by $2mm.- Piloted AI and automation infinitives that decreased manual processing volumes by 75%.

- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.- Enhanced operational risk program to include robotics and data driven metrics, reducing risk by 90%.- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.

- Enhanced communication between departments by developing effective reporting structures and information sharing platforms.- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.- Drove innovation by encouraging creative problem-solving among team members and staying abreast of industry trends and best practices.- Increased efficiency by streamlining processes and implementing new software tools for the team.- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.- Reviewed incoming correspondence and drafted appropriate responses for CAO and other high-level stakeholders