Josh Smith Email & Phone Number

* Work with CPS event planning company to host and manage events *Review floor plans of venue space to accurately and efficiently seat and direct guest*Work with security to secure venue and manage flow of hotel guest and event attendees*Host for parties, conferences, weddings, and major corporate eventsImproved communication skills through verbally.

Greater New York City Area

* Pro-actively manage customer needs and exceed expectations * Provide product and brand knowledge to customers* Responsible for unloading and processing of new shipments of inventory ranging from 1500-3000 boxes* Managed stock rooms by assessing available space and organizing merchandise so it may be represented throughout store accurately to maximize.

Greater New York City Area

• Front Desk Management Intern
• Executed the creation and modification of guest reservations
• Assignment of guest rooms in accordance with inventory, special request, occupancy and rates
• Accounting: Responsible for the credit checks of folios insuring correct daily charges, processed charge adjustments, refunds and mini-bar postings to guest accounts
• Staffing: monitoring of all lobby activity
• Performed the validations of guest registration cards and verified bucket for accuracy such as room assignments, names, address and rates

Brooklyn, New York

• Front Desk Management Intern
• Executed the creation and modification of guest reservations
• Assignment of guest rooms in accordance with inventory, special request, occupancy and rates
• Accounting: Responsible for the credit checks of folios insuring correct daily charges, processed charge adjustments, refunds and mini-bar postings to guest accounts
• Staffing: monitoring of all lobby activity
• Performed the validations of guest registration cards and verified bucket for accuracy such as room assignments, names, address and rates

New York

• Set up multiple venues for student events including seating layouts, security checkpoints, and site decoration
• Assist and escort performing artists during campus concerts by managing food, beverage, and equipment service
• Handle conflict resolution among attendees, college security, and student organizations by effectively mediating issues such as venue capacity and guests conduct
• In charge of ticketing booth by selling tickets and distributing wrist bands to attendees and authorized staff

Responsible for the creation of campus event flyers and advertisementsCreated and published student life newsletter on a monthly basisIn charge of creating the campus calendar of events on a monthly basisAssist with managing major university events such as Commencement Day and Cap and Gown DistributionManaged budget allocations, space reservations, and.

Participated in multiple aspects of restaurant operations from hosting and serving customers to performing quality assurance control and inventoryProvided excellent customer service by greeting approximately 200 guests on a daily basis and designating their seating areas in coordination with staff servers Managed the flow of patrons into restaurant during.