- Supports SRS Business Office Management Services Officer (MSO) in the fiscal area and provides general administration support- Responsible for the areas of purchasing activities, requisitions, payment authorizations, check requests, cash advances, travel, and ledger reconciliation; researches and resolves accounting issues; and acts as a liaison between SRS units and Integrated Procure-to-Pay Solutions (IPPS)- Provides other general administrative support, including assisting with special projects and other activities as needed- Functions as a team member and provides positive contributions to achieve the goals of Student Retention and Success and the Business Office.

- Maintains adequate Triton Card Accounts office coverage to ensure excellent customer service standards during normal office hours and peak demand periods- Communicates with customers to answer questions, troubleshoots customer issues; assist customers with the online office link and web-related questions; assist walk-in customers for deposits and issue temp cards, replies to all email inquiries- Utilizes and data entry in MS Word, Excel, Access, Meal Plan Software, FinancialLink; prepares a variety of forms, memos, and correspondence- Communicates with Administrative Services to ensure that incoming freshmen and transfer students receive accurate meal plan, open and close meal plans, and provides Triton Cash card information.- Maintains a database of over 10,000 meal plans and 20,000 Triton Cash accounts- Reviews and audits account limitations and overall accuracy of data- Responsible for recording deposits daily in the form of cash, checks, and electronic credit card transactions for Triton Cash and Additional Dining dollars utilizing bookkeeping procedures that meet cash handling standard for UCSD and Housing and Dining Services- Analyze and reconciles daily balance report for cash, checks, online deposits, index charges, student accounts, inactive accounts, refunds, and meal plan adjustments- Generates and oversees the regular distribution of sales reports to vendors daily, weekly, and monthly- Processes weekly and monthly payments for over 60 vendors- Serves as an administrative back-up in the absence of the operational manager

- Processed over 150 reimbursements for travel and other payments using UCSD Business Systems including MyPayments and MyTravel- Updated the Institute of Arts and Humanities and its 14 academic program websites frequently using Content Management System (CMS)- Ordered supplies for Program Coordinators, MSO, and faculty through UCSD Marketplace- Assisted with event coordination and staffed on-campus events- Implemented Siteimprove use to improve accessibility on the department websites- Maintained the main department website (https://iah.ucsd.edu/) in meeting the standards outlined in Blink

- Communicated with residents and other individuals to address concern and lock-outs- Managed student supply services and mailed packages delivery for residents on-campus using USPS database input- Operated all office business machines (i.e. computer, printer, copier)