• Set up e-commerce sites with rep pricing and school specific product offerings.• Monitor, maintain and fix websites to make sure that they always able to take orders.• Work with reps to set up grad packs to expand their sales at schools. • Work with the manufacturing plants to make sure that orders are accurately downloading to the specific plant.• Update e-commerce sales reports.• Update web images to make sure the up to date products are shown.• Design and send email blast to students to market upcoming sales events.• Run reports for reps to help them balance school and sales accounts.

• Receive and evaluate service contracts and contract pricing.• Worked as a liaison between the sales force and the plant, maintained detailed spreadsheets required for follow-up.• Assist IT department with testing of Oracle business system functions.• Monitor manufacturing reports to ensure on time production and determine proper ship method to ensure on time delivery.• Prioritize workflow based on constantly shifting goals.

* Review licensing agreements between colleges and Herff Jones to make sure they are current.* Manage over 40 field representatives in the areas of pricing, package building, and product design.* Review pricing between colleges and field representatives to make sure margins and profits are accurate.* Monitor and maintain websites to facilitate ordering process for customers.* Act as a liaison between production plant and field representatives to ensure orders are processed in a timely manner.

* Worked with students on areas of need.* Followed teacher’s classroom plans to provide a safe and stable environment while teacher is not present.* Mentored students that are going through turmoil during their day.* Used appropriate accommodations and modifications to help students learn.

* Coordinated with numerous schools and leagues, with as many as 900 participants each, to prepare sports apparel orders.* Designed artwork for sports apparel to customer specifications.* Managed orders effectively ensuring all are completed by promised delivery dates.* Monitored and maintained store inventory levels necessary to successfully manage stock and fill orders.* Fostered positive business relationships with suppliers and clients.* Coached, trained and supervised employees to ensure success of store.* Successfully launched and marketed second store location in Carmel, IN by working with sub-contractors, overseeing build-out,designing new products and store layout, marketing to local schools and organizations, and managing costs to stay underbudget.