• Led LZB Distribution Network operations, doubling the network's size from 6 to 14 distribution centers across the nation between 2020 and 2023, overseeing 9 direct reports with a strategic focus on setting objectives and driving performance.• Streamlined processes to achieve record delivery numbers, with 793K units in FY22 and 824K units in 2023, showcasing exceptional operational management and efficiency.• Collaborated with the Retail Division post-pandemic, providing guidance that… Show more • Led LZB Distribution Network operations, doubling the network's size from 6 to 14 distribution centers across the nation between 2020 and 2023, overseeing 9 direct reports with a strategic focus on setting objectives and driving performance.• Streamlined processes to achieve record delivery numbers, with 793K units in FY22 and 824K units in 2023, showcasing exceptional operational management and efficiency.• Collaborated with the Retail Division post-pandemic, providing guidance that significantly increased revenue and marked a period of record growth for the organization.• Managed inventory to ensure the delivery of 90% of units sold by the La-Z-Boy Retail Division, contributing to a sales increase from $560M in 2020 to $958M in 2022.• Successfully navigated the distribution network's rapid expansion during the COVID-19 pandemic and collaborated with the Retail Division post-pandemic, providing guidance that not only supported significant sales growth but also led to 2 of the company's most successful years and a period of record revenue increases. Show less

• Promoted to manage P&L for 65 stores generating $203M annually in sales and $16M in profit ($1.2M increase over prior year) and oversaw 40% of La-Z-Boy's retail operations, demonstrating leadership over significant market presence and operational scope.• Instituted retail process improvements, identified gaps, and devised strategies that positioned the West Retail Division for record sales and profitability, showcasing an ability to drive organizational growth and customer loyalty.•… Show more • Promoted to manage P&L for 65 stores generating $203M annually in sales and $16M in profit ($1.2M increase over prior year) and oversaw 40% of La-Z-Boy's retail operations, demonstrating leadership over significant market presence and operational scope.• Instituted retail process improvements, identified gaps, and devised strategies that positioned the West Retail Division for record sales and profitability, showcasing an ability to drive organizational growth and customer loyalty.• Led the division through the COVID-19 shutdown and reopening, implementing safety measures for staff and customers, and maintaining operational continuity during challenging times.• Enhanced communication between distribution and retail segments, improving operational alignment and efficiency, and contributing to what was on track to be one of the company's best profit years by increasing the average ticket size per customer.• Demonstrated versatility and leadership by managing 6 direct reports and showing openness to applying extensive sales and retail leadership experience across industries to drive significant impact in growing companies. Show less

• Promoted to oversee an expanded portfolio of 60 locations across 13 states, driving revenue to over $190M annually through effective strategy implementation and leadership, providing coaching to 6 Direct Reports.• Revolutionized the Retail Division's compensation strategies, incorporating strong change management to increase sales by 6.3% and profit by 77%, demonstrating exceptional leadership in enhancing sales performance and profitability.• Developed a comprehensive business plan… Show more • Promoted to oversee an expanded portfolio of 60 locations across 13 states, driving revenue to over $190M annually through effective strategy implementation and leadership, providing coaching to 6 Direct Reports.• Revolutionized the Retail Division's compensation strategies, incorporating strong change management to increase sales by 6.3% and profit by 77%, demonstrating exceptional leadership in enhancing sales performance and profitability.• Developed a comprehensive business plan for the Retail Division in 2017, exceeding the profit target by $900K, marking a significant $55 increase in average ticket size and a 30 basis point improvement in conversion rates.• Played a pivotal role in the development and deployment of the LZB Design Program, leading to 10 consecutive quarters of average ticket growth and a 1,000-basis point increase in design penetration from 28% to 38%, underpinning sustained revenue and market share growth.• Excelled in maximizing operational efficiency and productivity by adopting a principle of achieving more with less, which significantly boosted sales growth and enhanced overall operational productivity. Show less

• Recruited for proven leadership abilities, took charge of P&L for nine stores in Orange County, San Diego, and Las Vegas, generating $30M annually, through in-depth process review and gap analysis to boost performance.• Fostered talent development at the store level through training, mentoring, and coaching, implementing best practices that significantly enhanced team performance.• Deployed effective sales strategies, elevating revenue and ensuring brand consistency across locations… Show more • Recruited for proven leadership abilities, took charge of P&L for nine stores in Orange County, San Diego, and Las Vegas, generating $30M annually, through in-depth process review and gap analysis to boost performance.• Fostered talent development at the store level through training, mentoring, and coaching, implementing best practices that significantly enhanced team performance.• Deployed effective sales strategies, elevating revenue and ensuring brand consistency across locations in communication with corporate stakeholders.• Guided store managers with actionable recommendations to drive performance, culminating in the region consistently ranking as the number one market in the country in 2015 and maintaining a top-four performance throughout tenure.• Achieved remarkable team stability and success by emphasizing respect, professional development, and a supportive work environment, leading to low turnover and sustained high performance. Show less

• As President for Walz Enterprises from 2009 to 2011, led 16 La-Z-Boy Furniture Gallery locations to generate $34M annually, leveraging in-depth product knowledge and innovative sales strategies to enhance revenue and streamline operations.• Implemented a commission-based compensation model that significantly increased sales and motivated staff, reflecting a strategic approach to workforce engagement and performance improvement.• Drove substantial expansion and revenue growth within… Show more • As President for Walz Enterprises from 2009 to 2011, led 16 La-Z-Boy Furniture Gallery locations to generate $34M annually, leveraging in-depth product knowledge and innovative sales strategies to enhance revenue and streamline operations.• Implemented a commission-based compensation model that significantly increased sales and motivated staff, reflecting a strategic approach to workforce engagement and performance improvement.• Drove substantial expansion and revenue growth within Southern California's La-Z-Boy stores, underscoring a strategic vision and execution capability in retail operations. Show less

• As Vice President from 2001 to 2009, directed marketing strategies for 16 La-Z-Boy locations, managing a $3.6 million marketing budget to elevate brand awareness and consumer engagement through targeted media campaigns.• Fostered partnerships with vendors to develop and execute marketing strategies, ensuring organizational messages were cohesively communicated across various media platforms, thereby bolstering brand presence and sales.• Played a crucial role in a family-owned business… Show more • As Vice President from 2001 to 2009, directed marketing strategies for 16 La-Z-Boy locations, managing a $3.6 million marketing budget to elevate brand awareness and consumer engagement through targeted media campaigns.• Fostered partnerships with vendors to develop and execute marketing strategies, ensuring organizational messages were cohesively communicated across various media platforms, thereby bolstering brand presence and sales.• Played a crucial role in a family-owned business environment, adeptly navigating the unique challenges and opportunities to drive growth and operational excellence, illustrating versatility and leadership in a closely-knit corporate setting. Show less