As a regional IT engineer and M365/Exchange admin for Cornerstone Home Lending, I am responsible for ensuring the smooth and secure operation of the IT infrastructure and services for over 200 team members across multiple offices. I have over 12 years of experience in the IT field, ranging from computer systems administration in the USAF to information technology support in the education sector.My core competencies include Citrix Cloud, Freshservice ITSM, LastPass, and other IT tools and platforms that enable efficient and effective collaboration, communication, and productivity for my colleagues and clients. I also have a passion for learning new technologies and solving problems, as well as helping others with their IT needs. My goal is to provide the best IT solutions and support for Cornerstone Home Lending, a leading mortgage company that values integrity, service, and innovation.