- Leads teams responsible for Workday HCM, Workday Finance, Cornerstone, and Salesforce Service Cloud, delivering end-to-end solutions to across the enterprise, providing elevated support, and collaborating with business partners and technology.- Manages roadmaps across all areas and verticals, and guided strategic and tactical decision-making.- Implemented career development plan for team across systems, improving agility to meet business needs regardless of system and providing greater career mobility.

- Led a high-performing system configuration team, delivering end-to-end solutions to HR and the entirecompany, providing elevated support, and collaborating with business partners and technology.- Responsible for all configuration and support for Workday, UKG Timekeeping, and Salesforce Service Cloud.- Developed and implemented HR prioritization process, managed roadmaps across all areas and verticals, and guided strategic and tactical decision-making.- Successfully delivered projects across HCM, Recruiting, Compensation, Talent, and Performance, including Job Dialogues, Merit, Candidate Assessments, and Job Architecture.- Led the configuration, data, and testing efforts for Workday Transformation project, both delivering HRIS-owned items while providing oversight on all vendor-owned configuration and organizational updates.- Redefined team structure to broaden expertise across the team, improving agility by removing silos andproviding greater career development opportunities.

- Senior Workday analyst acting as the Functional Lead and Product Owner in Absence Management,Performance Management, Talent, Benefits, as well as providing support in Recruiting and Cornerstone LMS.- Provided configuration support and managed the user acceptance testing for a successful implementation of Workday Performance, Workday Recruiting, and Workday Payroll (Canada), with continuing support in each.- Developed and launched the Performance Review process in Workday for annual and quarterly evaluations.- Collaborated with business partners in assessing process and technology needs, prioritizing and executing projects against the strategic roadmap.- Developed and documented business requirements and functional specifications, developed test conditions, conducted acceptance testing and implemented solutions.- Acted as the functional lead for the launch of Cornerstone LMS to the entire organization on time and under budget, with a continued support of configuration and security.- Earned Certified Scrum Product Owner (CSPO) Certification.

• Administer Infor SyteLine Enterprise Resource Planning (ERP) system for the entire organization, managing installation, licensing, and maintenance of the system.• Lead ongoing improvements to the ERP System and how it is used at Tolteq, translating the organization’s vision for SyteLine into a highly functional system that improves efficiency and effectiveness.• Provide administrative and end user support for the ERP system by ensuring system stability, troubleshooting system and user issues, and executing system maintenance and improvements.• Administer all IT services for the organization, including technical support, systems maintenance, and ongoing performance and stability improvements.

▪ Administer Infor SyteLine Enterprise Resource Planning (ERP) system for the entire organization, helping to manage installation, licensing, and maintenance of the system.▪ Document and analyze ERP processes and usage to improve organizational workflow and increase efficiency.▪ Assist in providing IT services for the organization, including systems maintenance as well as designing and teaching training curriculums to better utilize systems.About Tolteq:Tolteq is the technology leader in Measurement While Drilling (MWD) systems and components to independent service companies.Our tools provide unsurpassed technical capacity, reliability, and sustainability with the unique power to monitor every aspect of the downhole drilling environment.Tolteq – transforming downhole data into downhole intelligence.

▪ Define, document, and implement process workflows in compliance with ISO 9001 requirements using Visio, other flowchart programs, as well as various web application tools.▪ Gather and analyze engineering, production, and root cause data using ERP systems and Microsoft Excel to monitor for issues and plan solutions.▪ Monitor existing processes for compliance and validation, issuing corrective actions if necessary and implementing opportunities for improvement.▪ Track implementation and effectiveness of employee ISO 9001 training, monitoring training records and teaching courses to ensure employees meet or exceed requirements.

▪ Planned and maintained project schedules for engineering team using Microsoft Project, driving toward on-time delivery of products that exceeded expectations.▪ Coordinated the requirements and delivery of software, hardware, and web/mobile application products, including both new development and improvement/iteration projects.▪ Effectively communicated relevant project information to the customer and project team, ensuring all stakeholders were informed about project status and issues that could impact customer relations.▪ Managed project quality, schedule, scope, and resources for development engineering team.▪ Provided technical and analytical support toward user experience and systems design and modification.▪ Collaborated with all stakeholders to develop and deliver innovative products that met the needs of our customers.

▪ Developed and edited technical documentation and training materials, working alongside engineers, subject matter experts, and the business development team to improve both internal and external documentation.▪ Contributed to customer education curriculum, both leading and assisting in the training of customers.▪ Researched technical requirements and industry practices to ensure documentation was correct and informative.▪ Coordinated and maintained Technical Communications team workload and schedule.▪ Joined ISO internal audit team to assist with implementation of ISO 9001 certification program.

• Planned and tracked progress of TMDER projects to ensure customer satisfaction and delivery dates were met using Microsoft Excel.• Digitized, edited, and built US Navy technical manuals in both Epic Editor (SGML) and Microsoft Word to ensure proper grammar, formatting, uniformity, and technical content in accordance with the TMCR.• Maintained active Secret security clearance.

• Produced new documentation, work instructions, and training materials for the Newport News Shipbuilding Foundry, shifting all documentation to an electronic format.• Worked with the planning department, engineers, and foundry workers to update documentation in accordance with workload and priority of specific castings.• Maintained an extensive data log of preventive action within the foundry, utilizing databases and Microsoft Excel as well as engineering input to identify gaps in the training program and work to improve processes.

• Digitized, edited, and authored Navy hardware and software technical manuals in both Arbortext Editor (SGML) and Microsoft Word to ensure proper grammar, formatting, uniformity, and technical content.• Extensive experience tracking financial aspects of ongoing tasking and production planning, as well as working with customers at NAVSSES to monitor performance.• Maintained active confidential security clearance.

- Opened, closed, and managed small retail gift store daily while ensuring excellent customer service. - Recorded financial information, performed shipping and receiving and maintained inventory.