A solutions-focussed operational manager and supervisor, Josh possesses over 10 years’ experience leading teams and devising and implementing strategies to promote organisational efficiencies and growth. The cornerstone of his approach to leadership is accountability, a quality underscored by a deep commitment to fairness, honesty and transparency.Josh’s gift for leadership comes coupled with a technical proficiency and resourcefulness that sees him strategise effectively and communicate persuasively, time and time again. Apart from unwavering commitment to deliver high levels of stakeholder satisfaction, this combination of skills, qualities and experience also ensures he is a personable and forthright manager, accustomed to driving results that surpass expectations.
Boeing Defence Australia
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National Operations Manager - Facilities And Site ServicesBoeing Defence Australia Jan 2021 - PresentBrisbane, Queensland, Australia
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Operations Ramp ManagerVirgin Australia Dec 2018 - Jan 2021AustraliaVirgin Australia Airlines represents the largest ‘Virgin’-branded fleet of aircraft, is among Australia’s largest airlines, and offers a wide range of both domestic and international flights.Responsibilities• Managing Brisbane domestic Ramp Operations on a daily basis, achieving key performance objectives, on-time performance, adherence to safe work practices, assurance of compliance and exceptional customer experience.• Managing team members to achieve organisational… Show more Virgin Australia Airlines represents the largest ‘Virgin’-branded fleet of aircraft, is among Australia’s largest airlines, and offers a wide range of both domestic and international flights.Responsibilities• Managing Brisbane domestic Ramp Operations on a daily basis, achieving key performance objectives, on-time performance, adherence to safe work practices, assurance of compliance and exceptional customer experience.• Managing team members to achieve organisational goals.• Ensuring teams and ancillary roles within the operation are resourced to meet the demands of a dynamic, fast-paced and versatile work environment.• Making decisions and implementing and delivering Ground Operations divisional strategy, including consistent feedback to senior management on key accountabilities and budget (such as absenteeism, overtime expenditure and mishandled baggage).• Implementing and leading innovative change initiatives that drive operational efficiencies.• Engaging and maintaining strong working relationships with a broad range of internal and external stakeholders to ensure the smooth running of the daily operation.• Facilitating early intervention and return to work of ill or injured team members.• Consulting with the Transport Workers Union on matters including the Enterprise Bargaining Agreement (EBA).Achievements• Motivated, coached and supported a team of 42 Ramp Supervisors and Leading Hands (direct reports) in their development as leaders to the broader division. • Identified, acquired and retained high-performing, top-tier talent.• Oversaw key projects, such as the development and implementation of a streamlined communication platform to connect with and facilitate feedback across a large operational workforce.• Implemented, and continuously improved, a dedicated team of bag room Leading Hands to reduce mishandled baggage and improve guest experience. Show less -
Work Health And Safety AdvisorVirgin Australia Aug 2017 - Dec 2018Brisbane, Queensland, AustraliaResponsibilities• Building and maintaining effective working relationships with various stakeholders in the VirginAustralia Group, through strong interpersonal and communication skills, with an emphasis on face-to-face engagement.• Coaching senior management, leaders and WHS representatives within the organisation in the delivery of their work health and safety responsibilities.• Identifying deficiencies and implementing processes to meet legislative… Show more Responsibilities• Building and maintaining effective working relationships with various stakeholders in the VirginAustralia Group, through strong interpersonal and communication skills, with an emphasis on face-to-face engagement.• Coaching senior management, leaders and WHS representatives within the organisation in the delivery of their work health and safety responsibilities.• Identifying deficiencies and implementing processes to meet legislative compliance.• Managing organisational and operational risks.• Supporting corporate governance through attendance at risk management and Workplace Health and Safety (WHS) Committees and completing internal reporting.Achievements• Developed and streamlined internal processes, including visitor and subcontractor management systems, allowing for simplification and the driving of efficiencies.• Implemented programmes with effective change management through Intelex. Show less -
Senior Composite Technologies InstructorRoyal Australian Air Force Jan 2013 - Aug 2017Brisbane, Queensland, AustraliaBuilt on a proud history and tradition, The Royal Australian Air Force (RAAF) generates integrated kinetic and non-kinetic air and space effects across the sea, land, air, space and cyber operating domains.Responsibilities• Mentoring and leading a team of aviation Composite Technicians in delivering training programmes to domestic and international Army, Navy, Air Force and civilian personnel.• Communicating outcomes to senior management, and recommending measures and… Show more Built on a proud history and tradition, The Royal Australian Air Force (RAAF) generates integrated kinetic and non-kinetic air and space effects across the sea, land, air, space and cyber operating domains.Responsibilities• Mentoring and leading a team of aviation Composite Technicians in delivering training programmes to domestic and international Army, Navy, Air Force and civilian personnel.• Communicating outcomes to senior management, and recommending measures and solutions to improve productivity, equipment performance, quality assurance and cost-saving.• Coaching senior Defence personnel in charge of bonded facilities of their responsibilities in aviation documentation, facilities’ standard requirements, and management of operational technical repairs.• Designing and facilitating training programmes on the repair and manufacturing of structural components for technicians and subcontractors.• Engaging with various stakeholders to develop workflow and maintenance procedures considering timeframes, resourcing and cost. • Undertaking annual requalification assessments and Defence-wide workshop audits, ensuring adherence to Standard Operating Procedures (SOPs), regulatory requirements and safety.Achievements• Designed and implemented an initiative to reuse training materials, saving the RAAF an estimated $120,000 per annum. • Further facilitated a shared services model by proactively developing and maintaining close working relationships with Boeing, Airbus and Eurocopter in the delivery of airframe personnel training packages. Show less -
Supervisor, Aircraft Structural TechnicianRoyal Australian Air Force Sep 2006 - Dec 2013Brisbane, Queensland, AustraliaResponsibilities• Leading and coordinating various trade and engineering personnel in completing aircraft structural repairs in accordance with safety requirements, Standard Operating Procedures (SOPs) and on-time performance, whilst maintaining a high standard of customer experience.• Scheduling servicing and aircraft repairs in accordance with flying schedules and maintenance requirements, and reporting outcomes to management.• Developing repair procedures alongside… Show more Responsibilities• Leading and coordinating various trade and engineering personnel in completing aircraft structural repairs in accordance with safety requirements, Standard Operating Procedures (SOPs) and on-time performance, whilst maintaining a high standard of customer experience.• Scheduling servicing and aircraft repairs in accordance with flying schedules and maintenance requirements, and reporting outcomes to management.• Developing repair procedures alongside Boeing Engineers considering timeframes, resourcing, budget and operational impacts.Achievements• Recommended measures and solutions to improve productivity, equipment performance and work quality.• Supervised the local Forward Looking Infrared Radar (FLIR) modification on the F/A-18 Super Hornet, including the management of internal and external domestic and international stakeholders. Show less
Josh Long Education Details
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Aviation Management
Frequently Asked Questions about Josh Long
What company does Josh Long work for?
Josh Long works for Boeing Defence Australia
What is Josh Long's role at the current company?
Josh Long's current role is National Operations Manager - Business Support and Site Services at Boeing Defence Australia.
What schools did Josh Long attend?
Josh Long attended Griffith University.
Not the Josh Long you were looking for?
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Joshua Long
Sydney, Nsw
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