Josh Williamson Email & Phone Number

Denver, Co, Us

Los Gatos, California, Us

• Oversee the day-to-day relationships with key customer contacts through email and Zoom calls. • Manage a portfolio of 40 - 50 accounts ranging from 100k to 600k in ARR and about $7.5 million in combined ARR.• Develop Account Plans for key customers, outlining key success factors to ensure renewal. • Work collaboratively with Account Team to support renewals and expansion opportunities.• Act as a liaison for the customer and internal teams, helping to organize roadmap discussions, product enhancement/feedback and escalation point for critical customer issues.• Conduct Quarterly Business Reviews with clients to review usage data, provide optimization recommendations and explore other Xactly Product offerings.

Los Gatos, California, Us

• Oversaw the day-to-day relationships with key customer contacts. • Managed a portfolio of 80-90 accounts (ranging from $30k - $100k) which accounted for $4.5-$5.5 million in ARR.• Developed Account Plans for key customers, outlining key success factors to ensure renewal. • Worked collaboratively with Account Team to support renewals and expansion opportunities.• Acted as a liaison for the customer and internal teams, helping to organize roadmap discussions, product enhancement/feedback, escalation point for critical customer issues.• Conducted Quarterly Business Reviews with clients too review usage data, provide optimization recommendations and explore other Xactly Product offerings.• Xactly Xpert for new hire - assisted in onboarding and acted as mentor throughout their time in the role• Average Retention Rate of 101.6% over 4 fiscal halves as a CSR and CSR 2.

Los Gatos, California, Us

Los Gatos, California, Us

• Used outreach methods including cold calls, emails, and LinkedIn messaging to contact potential prospects and qualify them for an interaction with our sales team.• Generated 88 net-new meetings, 4 of which closed for over $75,000 in Annual Recurring Revenue.• Worked with Account Executives and other team members to develop campaigns for outreach to potential prospects.• Achieved 100% quota attainment in Q3 of FY19 and 100% ramp quota attainment in Q2 of FY19.• Assisted with new hire training to help develop and refine talk tracks

Tucson, Us

Tucson, Us

• Organized Intramural Sports events including training, assigning roles, and evaluation of staff for 600+ teams and 1,000+ participants annually• Supported four seasons of college intramural sporting events and responded to emergencies requiring first aid or CPR.• Lead officials training for over 50 prospective referees, including skills test development, station topics, and scenario assessment interview to select the team of referees based on engagement and fit• Authorized ejections of unruly players to keep students safe. Conduct meetings and paperwork.

Tucson, Us

Louisville, Co, Us

• Contacted and screened over 300 potential clients by following a sales protocol, including calls and emails. • Shared quality potential customers with Sales Department.• Piloted a Sales Development Representative position. • Created training program for future hires by outlining product education, software training, sales protocols, and who to ask for more information.

Broomfield, Colorado, Us

Business Management

High School Diploma