Please complete the CAPTCHA to continue
@act.com
✓
2 phones found area 303
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Josh Edwards is listed as Cloud Operations Specialist at Act! at Act!, a company with 2140 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at act.com, phone signal with area code 303, and a matched LinkedIn profile for Josh Edwards.
Josh Edwards previously worked as Cloud Operations Specialist at Act! and Customer Support Analyst II at Act!. Josh Edwards holds Audio Production Technologies from Phoenix College.
This section adds company-level context without repeating Josh Edwards's masked contact details.
AeroLeads found 1 current-domain work email signal for Josh Edwards. Compare company email patterns before reaching out.
Josh Edwards is a Cloud Operations Specialist at Act! at Act!. He possess expertise in call centers, customer service, agile methodologies, customer satisfaction, troubleshooting and 17 more skills. Colleagues describe him as "Josh is very eager, and willing to learn. Josh is great with Time Management, and his ability to reach goals is highly favorable. "
Listed skills include Call Centers, Customer Service, Agile Methodologies, Customer Satisfaction, and 18 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Scottsdale, Arizona, United States
Respond to monitoring alerts and tickets created by the customer-facing support team for the Act! in the Cloud CRM software. Troubleshoot and resolve issues using internal tools, Microsoft SQL Management Studio, IIS, and more. Proactively investigate and identify server-side events and implement a solution before it escalates further.
Scottsdale, Arizona
Respond to monitoring alerts and tickets created by the customer-facing support team for the Act! Premium Cloud CRM software. Troubleshoot and resolve issues using internal tools, Microsoft SQL Management Studio, IIS, and more. Proactively investigate and identify server-side events and implement a solution before it escalates further. Winner of the Living.
Scottsdale, AZ
Resolve customer questions and issues regarding Swiftpage software applications and services via inbound/outbound calls, emails, and web tickets. Manage outbound callback calendars for Act! Partners, Premier Support customers, and escalation requests.
Scottsdale, Arizona, United States
Screen incoming and outgoing calls to ensure quality, customer service, and adherence to the policies and procedures of the organization. Provide feedback to assist in the creation of performance improvement goals and the development of training programs. Coach and mentor call center agents 1-on-1 to help reach, and exceed, their personal and professional.
Troubleshoot customer's accounts, websites and databases through inbound/outbound calls, emails, and web tickets. Establish rapport with and positively impact the life and business of every customer.
Other employees you can reach at act.com. View company contacts for 2140 employees →
Zema Najafova
Colleague at Act!Azerbaijan, Azerbaijan
View →
RR
Raghu Ram Naidu
Colleague at Act!Hyderabad, Telangana, India, India
View →
AS
Act Social
Colleague at Act!Scottsdale, Arizona, United States, United States
View →
JS
Joe Swiftpage
Colleague at Act!Englewood, Colorado, United States, United States
View →
AV
Alexandre Verdier
Colleague at Act!Paris, Île-de-France, France, France
View →
NS
Noddy Swift
Colleague at Act!United Kingdom, United Kingdom
View →
CS
Chris Souter
Colleague at Act!Hebburn, England, United Kingdom, United Kingdom
View →
CR
Chris Riach
Colleague at Act!United Kingdom, United Kingdom
View →
MK
Moin Khan
Colleague at Act!Pune, Maharashtra, India, India
View →
TM
Testy Mctest
Colleague at Act!Denver, Colorado, United States, United States
View →
Quick answers generated from the profile data available on this page.
Josh Edwards works for Act!.
Josh Edwards is listed as Cloud Operations Specialist at Act! at Act!.
AeroLeads has found 1 work email signal at @act.com for Josh Edwards at Act!.
AeroLeads has found 2 phone signal(s) with area code 303 for Josh Edwards at Act!.
Josh Edwards is based in Phoenix, Arizona, United States while working with Act!.
Josh Edwards has worked for Act!, Sage Advantage, and Godaddy.
Josh Edwards's colleagues at Act! include Zema Najafova, Raghu Ram Naidu, Act Social, Joe Swiftpage, and Alexandre Verdier.
You can use AeroLeads to view verified contact signals for Josh Edwards at Act!, including work email, phone, and LinkedIn data when available.
Josh Edwards holds Audio Production Technologies from Phoenix College.
Josh Edwards is listed with skills including Call Centers, Customer Service, Agile Methodologies, Customer Satisfaction, Troubleshooting, Sales, Account Management, and E Commerce.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Josh Edwards you were looking for.
