RealPage provides a technology platform that enables real estate owners and managers to change how people experience and use rental space. Clients use the platform to gain transparency into asset performance, leverage data insights and monetize space to create incremental yields. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves over 24 million units worldwide from offices in North America, Europe, and Asia.The Front Office Suite of solutions enables property managers to achieve industry-leading NOI by maximizing prospect flow, optimizing lead-to-lease conversions, and enabling leasing agents with a next-gen CRM.

Private Healthcare Vertical SAAS company helping post-acute providers improve quality through patient and employee experience management. Cortex customers become the preferred providers in their respective healthcare networks, with the best healthcare outcomes, the lowest hospital readmission rates, and the highest employee retention rates among their peers. Cortex sits alongside the EHR and HRIS to enable positive outcomes in real-time for visionary post-acute leaders and their teams.Launching Cortex was a pinnacle moment in my career. I spearhead a wide range of company operations, including product development, marketing, sales, and financial management, while providing strategic direction, short-/long-term objectives, and a clear vision. I provide strategic leadership to Cortex Health fostering a strong company culture promoting values of innovation, teamwork, and customer focus.

Sandbox students spend two semesters working in a small team to build and launch a tech product from scratch-- the best experience those interested in entrepreneurship or tech can get in school.Help in mentoring the next generation of entrepreneurs in culture, operations, strategy, product management, and technical architecture.

Since 1999, the independent operating affiliates of The Ensign Group (ENSG) have provided communities with compassionate, post-acute care. Each of the 250+ business are run independently by over 28,000 employees. We foster an entrepreneurial culture of ownership coupled with a field-driven, flat structure, which empowers local leaders and their teams to provide superior solutions to the specific medical needs of the communities they serve.After completing requisite Administrator-in-Training program and passing licensure exams, I was administrator for two independent operations - Shea Post Acute, and Orem Rehab. Ensured financial sustainability and regulatory compliance by streamlining wide range of facility operations. Motivated employees to decrease employee turnover and increase employee satisfaction and retention. Created and implemented policies and procedures, assuring adherence to all applicable regulations. Oversaw financial management, including budgeting, forecasting, and cash flow management. Developed and maintain relationships with key stakeholders, including residents, families, healthcare providers, and community partners.

This was my first job out of undergrad, and I was progressively promoted from a development project manager, to be the Director of Product Development, and then to lead all of Service Operation and all of Product Management.While working here, I orchestrated platform strategy and roadmap encompassing 20 products and 3 services, including identifying market trends and customer needs, while reporting directly to CEO. I managed resource allocation for team of 200 development and QA resources in Pune, India, ensuring timely delivery of high-quality products and services. I also triaged client escalations during malicious DDOS attacks and double-billing of rent to hundreds of thousands of renters.Key Accomplishments:- Streamlined high-volume payment processing system, managing $2B in monthly rent payments from 10K+ B2B property managers and 5M+ B2C renters.- Boosted revenue-per-head by 30% through process improvements, automation, and training efficiency, resulting in increased profitability and customer satisfaction.- Transformed 100-person account management department into two divisions and six departments, leading to improved focus and efficiency across multiple areas of the business.- Established NPS as a KPI and increased NPS score from 20 to 55 as the "Chief Customer Advocate," through improved customer satisfaction and loyalty.- Traveled to and built long-standing relationships with top 20 key clients, increasing NRR to 105%.- Launched five new products and two new services, including the industry's first leasing iPad app.