Josh Leblanc Email & Phone Number

Dallas, Texas, United States

• Oversaw 40+ phone calls in-store daily, while providing customers with proper refunds and billing adjustments in a timely and professional manner.• Managed the help desk and provided a point of contact between the customer-facing department and support services.• Acquired exceptional sales experience in order to help build relationships with consumers. Consistently placed among the top cashiers in the store, averaging over 27 IPM (items per minute).

Dallas, Texas, United States

• Lead the private events, offering high priority clients a superb theater experience.• Served food and beverages while maintaining high-quality formal table service to over 100+ customers daily.• Maintained a rigorous level of hospitality, while up-selling rotating drafts and menu items to increase store sales.