There are a wide array of reasons to sell your home, but no one enjoys the actual process of selling a property. We want to change that. 3rd Silo Properties is a real estate company that purchases a small number of properties on a cash basis. Owners don’t need to schedule showings, deal with multiple real estate agents, or even fix or clean their property up.

Within this capacity, I was tasked with creating an operationally-minded sales culture. In doing so, I oversaw hiring of enterprise-level sales and customer success team and made significant contributions to team's professional development. At the same time, I owned responsibility for developing value-based sales processes and coordinating with cross-functional teams to stimulate continuous market growth. I also defined performance indicators and monitored KPIs to identify opportunities for improvement. As a result, I was able to ensure consistent value proposition and messaging across all presentations and collateral. Some of my proudest achievements from this time include:• Celebrated for delivering an astounding 125% year-over-year monthly recurring revenue and ensuring continued growth across markets.• Increased search visibility by 600%, website visits by 400%, and social media engagement by 5% with launch of a strategic multi-channel marketing and branding campaign.• Doubled number of customers on platform after leading implementation of scalable and repeatable consultative customer success process.• Synergized sales and marketing prospecting efforts by spearheading marketing plan that leveraged branded investments from 2020 to develop platform.• Enabled company's product offering to maintain status as industry's leading artificial intelligence back-office solution.

Here, I led end-to-end development customer-centric sales processes and proposals to stimulate revenue growth in overall bookings of global services. Effectively, I coached and mentored sales teams on selling multi-year prepaid and multi-year commitment opportunities. I also orchestrated design and launch of go-to-market strategy for emerging digital experience platform market and devised account sales strategies and coordinate activities across region, collaborating with account executives and account managers alike.Some of my most important achievements include:• Achieved and maintained 92% renewal rate for all customers and 96% rate for strategic customers through careful alignment of internal team and restructuring of corresponding workflows.• Succeeded in growing global organization from just 75 employees to more than 850 over the course of just nine-years.• Played an integral role in enabling organization to increase average deal size by 48%.

I was appointed to this position to unify disparate sales offices across Latin America and facilitate transition from capital expenditure sales model to a subscription-based one. TO be effective, I provided direct leadership, oversight, and expertise to formulation of teams in several offices across the Americas that focused on field sales, inside sales, renewals, customer experience management, and global services.Some of my most memorable achievements include:• Promoted to upper management position after successful two-year tenure as the Sales & Account Manager that closed company's first six-figure sale.• Boosted global services bookings by more than 500% by leading a restructuring of teams that resulted in improved customer success and retention rates.• Valued for ability to design a cohesive approach to sales that reflected understanding of local country's customary business practices.• Pioneered establishment of offices in Chile, Columbia, and Mexico to reduce financial dependence on Brazil, capturing a bookings growth of 80% in targeted regions.

The Hamilton Mill is an incubator located in Hamilton Ohio that accelerates the growth of early-stage companies capable of creating highly commercializable products primarily in the sectors of advanced manufacturing, clean-technology, and software. The Hamilton Mill has a unique partnership with the City of Hamilton that provides access to various advanced manufacturing and clean-technology resources and launch customers.

Hinutech develops, hosts and promotes online communities and social networks for small businesses and non-profit organizations. We help customers realize the benefits of social networks and help them implement a strong online community that assists them in growing the foundation of their business or organization.In this position, I focus on the following for my company and my customers:*Brand development and web marketing*Web traffic growth and search engine optimization strategies*Business planning, web strategy and execution*Customer Relationship Management (CRM) planning and implementation*Java Portal development and administration*Usability design and consulting

As the technology leader for Batesville Casket Company’s e-Business and Marketing teams, I was instrumental in growing customer-facing technologies in the corporation. The team began as a startup in the larger corporate environment, and through continuously improving our offerings, we grew into a critical organization for the company and our customers. A primary goal of mine in this role was to maintain the creative mentality of a startup organization while working to grow as an effective member of the larger corporate structure. Doing so allowed us to deliver solutions to our customers while adhering to corporate standards.

I served as a Metaphase consultant at Ethicon Endo-Surgery primarily focusing on system administration duties.

My role as a PDM Technical Support Engineer allowed me to grow technically and professionally by exposing me to a wide array of technologies and customer interactions. As I grew into the position, I was able to dedicate a substantial amount of time to delivering customized development and training solutions for customers.