* Brought in to help create a successful transition from movie theatre to family friendly entertainment center including arcade, bowling, bar & restaurant * Reaching revenue goals of over 1.5 million dollars in under a year, while maintaining a labor to revenue ratio of under 15%* Manage a team of 40+ associates, department managers, and usher staff, developed an inclusive work culture centered on diversity, equity, and inclusion, and led initiatives to improve employee engagement, which reduced turnover rates by 25%* Improved customer experience, even during a full renovation

* Crushing revenue goals and bringing in over $13 million dollars to the bottom line. A number we were not supposed to hit for 4 years* Directly responsible for helping create Tom Foolery’s Indoor Theme Park from the ground up. Including hiring, training, and developing a team of over 75+ team members * Improve daily operations in the park by ensuring daily goals are met and exceeded, and by delivering top quality customer service* Ensuring that revenue goals are reached and establishing a remarkable labor to revenue work force while ensuring the park is run safely and effectively. * Creating a fun work culture and going beyond expectations to ensure the team and guests are given the best experience*Facilitates new hire orientation and onboarding, and finds ways to improve current culture and associate experience and improve retention* Manager of the Year 2021

*Created, implemented and facilitated successful camps amid the Corona virus pandemic, exceeding goals set forth prior to the lockdown* Developed and carried out new safety and emergency procedures for the clubs * Immediately placed on the Kids development team, and tasked with creating activities and goals for the company

* Came into an existing center and completely resurrected the program by growing Preschool enrollment by 200% and School Age enrollment by more than 50%* Accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions* Coached, counseled, and developed staff to become leaders within the company* Official MC for all Regional meetings and Quarterly meetings

* Top 10 in the company with YOY revenue growth to over $1,000,000 in Junior Dues. Exceeded junior retention by over 20% to budget* Responsible for generating over $200,000 in contribution margin annually, which I did consistently for the two years I was there* Maintained year round staff of up to 80+ by recruiting, hiring and on-boarding employees while maintaining as safe, secure and legal work environment* Drove staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees

* Created and launched new and innovative programming while generating revenue for the city* Visualized and progressively made better program offerings, by closely working with other city departments * Coached and Instructed many youth offerings including Sports, Improv and Youth Leadership* Handled many administrative duties including marketing, registering classes, memberships check-in and cash handling* Community Service’s official Santa Claus during the holiday season

* Provided excellent customer service for the participants of city programs* Coached youth sports including Basketball, Football, Soccer and Baseball* Assured that the facility is running properly and that all employees are staying on schedule and completing assigned tasks* Handled administrative duties of the facility including marketing, registering classes, memberships check-in and cash handling

* Performed on multiple award winning and innovative children's show as one of the lead characters* Performed in five major National tours; performing in over 70 cities in the United States and Canada.* Performed at multiple special events such as the White House for the President, Coachella Music Festival, Macy's Thanksgiving Day Parade and Late Night with Jimmy Fallon (twice)

• Facilitated Youth Camps and managed over 20 staff members and over 100 kids.• Oversaw and maintained the development and structure of the camps.• Maintained budget and maximized shift coverage at minimal costs to the company.• Organized and developed weekly programs and activities.• Increased numbers of participants the longer I was there.• Assured that equipment and facilities are safely prepared and maintained for use byparticipants and staff.• Planned, coordinated and reviewed the development, including materials and supplies,for assigned projects and events• Maintained excellent relations with kids, and parents.• Provided excellent customer service not only to the participants of camps but to all thatcame to the Bladium

• Supervised many parks and over 20 staff members and over 60 kids• Effectively supervise youth recreation leaders; and Coach and mentor the youth leaders.• Evaluated employee performances through the review of completed work assignmentsand work techniques• Helped market and raise public awareness of various programs, activities and classesthroughout the city• Had amazing relationships with co-workers, kids and their families.• Lead Facilitator and specialist at many city-wide events.• Assist with the evaluation of the programs.• Provided excellent customer service at parks, special events and anywhere ARPD wasbeing represented

* Moved up quickly through the Entertainment department, holding several different Leadership positions* Developed all new Youth Education Series (Y.E.S.) program: Leadership in Action the Pursuit of Excellence (Top selling Y.E.S. program, still to this date)* Major part in the implementation of getting 3 new Y.E.S. programs up and running* Provided superior customer service "To all that come to this happy place”