Josh Bliven Email & Phone Number

Hinton, Iowa, United States

Dakota Dunes, Sd, United States

Function as an HR department of one, handling all related duties for 40+ employees and past employeesRecruiting activities ranging from sourcing applicants, attending college job fairs and related events, interviewing, drafting and negotiating job offersNew staff onboarding and setting up training schedulesBenefit administration, including but not limited to medical insurance, dental insurance, 401(k)/profit-sharing plan, cafeteria plan, HSA and FSA administration and maintenanceCOBRA administration following all pre-pandemic, post-pandemic, and pandemic related code changesCoordination of all staff training to ensure training meets standard requirements, and helped administer additional training to anyone in needOperations management for the oversight of 2,500+ tax projects, 120 audit projects, and 200+ payroll and sales tax projects for clients.Responsible for back-up duties on all IT mattersResponsible for time management system, tracking and reporting staff hours based on total hours, billable hours, and non-billable hours

Sioux City, Iowa

Train and develop a sales team focused on Small Business Development.Develop and test products designed for the Small Business customer in an effort to connect with a segment of the banking market that has been under-serviced in the past.Assist with the development and training of other lenders in an effort to ensure compliant and consistent loan documentation and decisions.Continue to meet and exceed all individual performance goals as defined by Senior Management.

Sioux City, Ia

Serve the customer’s total financial service needs resulting in greater market share, wallet share and profitability.Create a vital sales and service organization in correlation with the Bank's annual strategic goals, promoting teamwork with partners and other corporate departments.Create, train and coach a successful sales team through the development of staff as a competitive advantage.Decisive decision making and judgment to better service all needs of all branch customers and staff members.Develop and administer budgets, business development goals and objectives, staffing models, schedules and performance standards.Manage an additional online branch, reviewing and maintaining new accounts and customer relationships, in order to maintain our competitive advantage as the market share leader.

Sioux City, Iowa, United States

Build long term relationships with customers, in person and by phone, in order to earn 100% of business.Resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction.Cross-train customer service staff in order to act as an extension of the personal banking team.Coach team-members in a joint effort to help maximize their potential, as well as my own..Exceed challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank.

Sioux City, Ia/Fort Dodge, Ia

Oversee daily branch functions to ensure quality service and customer satisfaction in an effort to increase market share.

Sioux City, Iowa