Josh Bob Email & Phone Number

Sharon, Ma, Us

As a long-time hiring manager in the software industry, I have read thousands of resumes and hired hundreds of people. Now, I'm on the other side of the table - but I'm still helping people get new jobs!I focus on three things: your Skills, Interests, and Values. By objectively exploring these with you and having empathy at the forefront of every interaction, I tailor my coaching to each individual to help you unlock your potential and become a leader.Here are the steps we'll take together:🎯 CLARITY: Identify the ideal roles and companies tailored to your unique profile and aspirations.📝 STORY BUILDING: Craft compelling narratives that showcase your expertise and make you stand out as a top candidate.🔑 THE RIGHT WAY TO APPLY: Optimize your resume and LinkedIn profile to bypass ATS rejections and capture recruiters' attention.🤝 NETWORKING: Master networking strategies that elevate your visibility and open doors to new opportunities.💬 INTERVIEWING: Hone your interview skills and storytelling techniques to ace any interview scenario.Whether you're aiming for a promotion or looking to change careers, you'll benefit from having a coach's help. Reach out today for a free career coaching session and let's talk about how we can make your dream career come true!

Arlington, Ma, Us

I help Product Managers take the next step in their career!Worked with hundreds of PMs to improve their:- Story building- Interview skills- Resume quality- LinkedIn profile

Boston, Ma, Us

Led all client engagement efforts, from implementation to customer success to support, for Natural Language Commerce (conversational AI) company. Primary contact for multiple Fortune 500 brands. Also ran company H.R. (because startup).

San Francisco, California, Us

Led client-side product strategy and execution for personal care two-sided marketplace. Mentored a team of five PMs in planning and executing product roadmap while serving as a cross-functional subject matter expert to strengthen relationships with other teams. Served as product liaison to strategic customer success, machine learning, and design teams➜ Owned search features that grew new bookings by 145% and conversion rate by 31% QoQ➜ Created a culture of customer-driven design through focus on client feedback

Franklin, Ma, Us

Led product strategy and execution for enterprise conversational AI platform company. Created the vision and roadmap for multiple products, acquiring input and buy-in from executive stakeholders including CEO, then drove product adoption across multiple channels. Evaluated, negotiated and executed strategic partnerships to increase business value.➜ Led design, development, and training for products that grew revenue from $0 to $10+M in ARR➜ Built complete migration plan for new client analytics platform, gathering business requirements from 65+ cross-functional stakeholders

New York, Us

Led all product, operations, and HR strategy and execution for a profitable edTech startup. Hired, trained, managed, and mentored a team of product managers and designers, including creating and executing product vision and roadmap and selecting and implementing Jira and Tableau. Championed company in partnership and fundraising pitches and presentations. Served as the primary point person for all operations.➜ Championed and owned user-centered design, including 100+ customer development interviews➜ Leveraged big data to create an education recommendation engine that improved matching by 40%

Needham, Ma, Us

Grew and retained transactional e-commerce (B2C) and subscription (B2B) business through owning multiple products and features. Taught myself SQL (including Postgres), Tableau, Invision, and UserTesting.com.➜ Engaged customers to build multi-location management and analytics features, satisfying the most-requested client use cases and decreasing onboarding time by as much as 95%➜ Designed and implemented net-new In-Destination Mode feature, growing revenue by 9.5%➜ Added new booking flow functionality, growing overall vertical conversion rate by 8%➜ Extended tour and activity instant booking to mobile web (+$15M) and 30+ additional languages, and added +45% inventory (+$35M)

Boston, Massachusetts, Us

Managed team of 7 cross-functional direct reports across multiple locations to scope, define, and build partner integrations and drive innovation efforts for company division ➜ Led technical sales, implementations, and training efforts worth $4M+ in partner revenue➜ Designed and implemented product roadmap for $2M Partner Platform, combining 6 APIs into 1➜ Saved over 250 person-hours with creation of 4 new products in 6 months➜ Overhauled 50-course Training & Development program, including hiring a Head of Learning

Brookline, Ma, Us

Founded a restaurant SaaS startup and took it from concept to fundraising to revenue to acquisition. Led all product, sales, and client support, from prospecting to negotiation to implementation. Managed complete product lifecycle, from customer development to user stories to QA, and hired and ran a multi-disciplinary team of 6, including engineers, design, marketing, and sales.➜ Closed 25+ clients, including national chains, and served as client success lead and training manager➜ Improved clients’ customer wait time quote accuracy by 75% and customer satisfaction by 63%➜ Negotiated both debt and equity financing for company.➜ Handled all PR efforts and interviews, including print, TV, and interactive pieces in Food Network Magazine, Fox News, TechCrunch, and many others.

* Managed staff of 15 representatives for national adult recreational sports league through effective training, systematic team building, and implementation of marketing plan, exceeding player target in territory by 10-25% each year.* Identified, researched, and implemented national and local marketing promotions by fostering successful cooperation between marketing, local sales, and top management, leading to sales growth of more than $100,000.* Analyzed opportunities to increase profit margins which led to the design and implementation of new performance metric measurement and staff pay-for-performance systems. Increased gross margins by 12% company-wide through these programs.

Burlington, Ma, Us

+ Managed client relations for e-mail marketing firm, including scheduling, writing, and editing more than 50 campaigns per month for 7 clients, totaling over $3m annual revenue. Focused on improving open and click-through rates and ROI.

Us

(Contract position for Event)+ Headed operations staff working with executive director, executive committee, and volunteer leaders to create and execute Operations Plan for week-long, 2000-person, Olympics-style event, encompassing a budget of over $1.2 million.+ Managed volunteers, including representatives of state, local and campus police forces, the FBI, and the CIA, to create and manage all security prior to and during games week, including events at the FleetCenter, Gillette Stadium and other venues.

+ Recruited, trained and managed over 150 event organizers, including creation and implementation of an incentive program that raised gross revenue by 225% in one year. + Increased sales by 360% in 10 months, and expanded company to Canada and Europe.+ Directed e-marketing, including copy and HTML, for all campaigns ($75,000 budget).

Mba, Entrepreneurship

Ba, Sociology