Joshua Brobst Email & Phone Number

Saylorsburg, Pa, Us

United States

I am responsible for supporting and auditing the safety, security, and general operational standards within all branch locations. Ensuring a consistent awareness and standard of excellence regarding operations, safety and security.

United States

Bethlehem, Pennsylvania, United States

• Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager• Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs • Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company… Show more • Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager• Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs • Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team• Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards• Support department managers at the location with daily operations (inventory, merchandising, sales)• Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions • Support Membership and Gold Membership growth year over year within the local market• Support the growth and utilization of TRS.com across our customer base• Manage the overall safety and maintenance needs of the building and equipment Show less

Bethlehem, Pennsylvania

• Optimize sales based on effective product placement throughout the branch location• Conduct ongoing analysis to plan and challenge product allocation within the branch location• Ensure a high level of organization and neatness while completing daily merchandising tasks• Manage monthly front-of-store resets that highlight sales items in an effective manner• Communicate effectively with the Inventory Department to merchandising space within the branch location• Communicate… Show more • Optimize sales based on effective product placement throughout the branch location• Conduct ongoing analysis to plan and challenge product allocation within the branch location• Ensure a high level of organization and neatness while completing daily merchandising tasks• Manage monthly front-of-store resets that highlight sales items in an effective manner• Communicate effectively with the Inventory Department to merchandising space within the branch location• Communicate effectively with the Sales Department to alert customers when new or requested items are available in-store• Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment• Manage customer sales issues as needed• Support the development and training needs of the local team related to merchandising management• Support the growth and utilization of TRS.com across our customer base• Maintain the overall cleanliness of the store Show less

Managing the merchandise staff to ensure that new items are consistently being displayed on the sales floor. Running the day to day operations of the store. Coaching and training team members in areas of efficiency, customer interaction, and sales. Responsible for all seasonal and general merchandise resets. Responsible for ensuring that all product is merchandised properly and according to category management tools/ reports.

Responsible for setting up and working off of previous customers and being able to get referral customers. Maintaining a professional appearanceHelping customers realize the value in a product or service which in turn increases the company's gross.

Assisted in scheduling employees and assisted with their yearly evaluations.I was given the responsibility of marketing different products and succeeded. By the middle of the summer we already doubled our profits by selling out of products twice throughout the course of each day. Responsible for Up-selling promotional packages for lessons or switching a customer from a one day rental to a two or three day rental package, making the customer happier and increasing profit as well.I… Show more Assisted in scheduling employees and assisted with their yearly evaluations.I was given the responsibility of marketing different products and succeeded. By the middle of the summer we already doubled our profits by selling out of products twice throughout the course of each day. Responsible for Up-selling promotional packages for lessons or switching a customer from a one day rental to a two or three day rental package, making the customer happier and increasing profit as well.I was a part of a team of other employees who redesigned the flow for the rental shop which in turn made our time spent with the customers decrease while keeping their enthusiasm high. Introduced the idea to use a computerized locker system that would reduce the number of employees needed to maintain the existing locker system. I calculated the costs of our existing system and weighed it out against the new proposed system and found that throughout the course of each season the new system would save the company approximately fifteen thousand dollars each season. Show less

Stocked shelves Unloaded trucks with a pallet jack Assisted customers when they had questions

Education record

General Studies