(WIP) System Administrator and end user support. Point technical contact for in house Sungard VPM fund accounting and reporting infrastructure. Set Hardware and software standards for employees desktop systems (OSX 10.x) On boarding/Off boarding employees, mobile device support and software configs. Built out Active Directory & RDS servers for financial SaS software. ESXi and vSphere for server consolidation and new server rollout. ExchangeOnline administration for email & spam protection for… Show more (WIP) System Administrator and end user support. Point technical contact for in house Sungard VPM fund accounting and reporting infrastructure. Set Hardware and software standards for employees desktop systems (OSX 10.x) On boarding/Off boarding employees, mobile device support and software configs. Built out Active Directory & RDS servers for financial SaS software. ESXi and vSphere for server consolidation and new server rollout. ExchangeOnline administration for email & spam protection for all company employees, remote support for remote users. Main system support consisted of OSX (50%) Windows Servers (30%) and Debian/CentOS (20%). As IT staff grew support role focused on Windows and Linux as a dedicated OSX sysadmin was hired to take on all aspects of OSX/Apple hardware and software. Show less

Worked alongside Enterprise Support and Desktop Engineering teams to help migrate the entire company from Exchange 2007/2010 to Exchange 365 Cloud based hosting. Including migrating portable devices and documentation verification. Estimated clients for the San Francisco corp office is around 1500+.-- Assisted Desktop and Enterprise support on front line support issues. Primarily resolving hardware and Linux based issues.-- Assisted in Documentation and training users on new Outlook… Show more Worked alongside Enterprise Support and Desktop Engineering teams to help migrate the entire company from Exchange 2007/2010 to Exchange 365 Cloud based hosting. Including migrating portable devices and documentation verification. Estimated clients for the San Francisco corp office is around 1500+.-- Assisted Desktop and Enterprise support on front line support issues. Primarily resolving hardware and Linux based issues.-- Assisted in Documentation and training users on new Outlook Client and migration (client facing) issues and workflow. Show less

Independent contractor and technical liaison for multiple clients located in the Bay Area

Systems Administrator and single point of contact for all employees. Managed over 50+ servers both physical and virtualized. Supported over 140+ employees. Company standards for all servers was Ubuntu and Debian Linux. Desktop users was a mix of OS X (15%), Windows 7 (15%) and Linux (70%). Managed corporate email servers (Exim and Exchange 2010) as well as managed Open Source Software platforms for end users.Additional tasks included hardware and software procurement, inventory… Show more Systems Administrator and single point of contact for all employees. Managed over 50+ servers both physical and virtualized. Supported over 140+ employees. Company standards for all servers was Ubuntu and Debian Linux. Desktop users was a mix of OS X (15%), Windows 7 (15%) and Linux (70%). Managed corporate email servers (Exim and Exchange 2010) as well as managed Open Source Software platforms for end users.Additional tasks included hardware and software procurement, inventory tracking, onboarding/offboarding new & previous employees, managing company VoIP system and after hours support for out of office employees. Show less

Independent contractor and technical liaison for multiple clients located in the Bay Area

Dual Role both System Administrator and Help Desk. Designed and built completely new HQ IT infrastructure which included 15+ servers and 130 workstations and supported 50 to 120+ students and facility daily. Built and managed all servers and client desktops including software images and hardware standards. I was responsible for all IT related issues for both staff and students, this included troubleshooting, network performance monitoring, managing Active Directory & Exchange administration. I… Show more Dual Role both System Administrator and Help Desk. Designed and built completely new HQ IT infrastructure which included 15+ servers and 130 workstations and supported 50 to 120+ students and facility daily. Built and managed all servers and client desktops including software images and hardware standards. I was responsible for all IT related issues for both staff and students, this included troubleshooting, network performance monitoring, managing Active Directory & Exchange administration. I was also responsible for public facing web site in 2 co-location facilities (LMI in Berkeley and Level3 in Oakland) Show less

Worked on a team of 5 sysadmins as server support for 2800+ users. Senior role migrating the company's infrastructure from MS Windows Server 2000 to Server 2003 in the Berkeley campus location. Client desktops were upgraded from Windows 95 to Windows XP SP2 across the facility. Team member on company wide WiFi network upgrade at 70+ locations around the business campus.

Served as both Network Administrator and Technical Support simultaneously supporting over 100+ users spread out over 3 floors. Designed and implemented dual 2 node Windows 2000 Advanced cluster both for email and file services. Built and managed state to state VPN WAN (California to North Virgina) to connect sister office to main location in SF. Set company wide software and hardware standardization, security policies and email + file encryption for secure and reliable transit.

Desktop Support Manager supervising the Desktop Support Team.

Desktop Support Manager supervising the Desktop Support Specialists team.

Systems Administration for both internal and external facing networks.

Started as a Network Administrator and was later promoted to Desktop Support Manager supervising end user support team.

Worked with 6 others on the Network Support team doing network support for the San Francisco location.