Josh Bruick Email & Phone Number

Newnan, Ga, Us

Bloomington, In, Us

Us

Responsible for leading and executing the strategic plan for all retention initiatives within the Dental Division at MedPro.Manage and drive customer retention via proactive outreach via customer visits, phone, email and strategic marketing campaigns (documenting communication & results in MedPro’s CRM system), including but not limited to:Making outbound calls to at-risk accounts to retain as MedPro customersReceiving inbound calls from at-risk accounts to retain as MedPro customersCoordinate with the Marketing Team the development and execution of all outbound marketing retention initiatives (both digital & print)Collaborate with Dental Leadership & Service Teams to identify opportunities for refinement and improvement of strategic processLeverage retention process to find new business opportunities (more future states), Cross-sell collateral lines through MedPro’s MPIS Agency (Business Owners Policy, Workers Compensation, GL, etc).

Columbia City, In, Us

Responsible for continued growth via customer acquisition and retention. Additionally I am responsible for assisting efforts to get, keep, and expand the brand’s mindshare and promotion by our distribution and sales force through daily interactions with sales partners as well as prospective and current end customers. I provide training and mentoring to members of the 80/20 Inc. outside sales team as well as our external network of distribution partners. My position plays an important front-line role, performing many duties: selling, educating, problem-solving, updating, listening, public relations, communicating and supporting the “Think Like A Customer” mantra company wide.

Columbia City, In, Us

I led and managed the 80/20 Inc. Western territories. This included 2 Factory Representatives and 15+ Distribution Partners. Our main goal was consistent growth amongst our key sales metrics. Strategic sales trips that included target account execution, sales blitzes and training sessions were key to our growth.

Columbia City, In, Us

I was directly responsible for managing the 80/20 Inc. Southern sales territory. This included 13 distribution partners across 15 states. I also held the role of Sales Team Leader which meant I was a part of creating and implementing 80/20 Inc. sales strategies. My work in the field included the training of our distribution sales staff, product demonstration to end customers and monthly sales meetings with our distribution principals.

Columbia City, In, Us

My primary role was the be the first and primary point of contact for new, existing, and potential customers. I handled calls and emails from distribution partners and end customers as well as assisted with product related questions, order tracking, and product quotation. Additionally I held the role of Customer Relations Team Leader in which I assisted and provided input on staffing, performance reviews, project allocation, and strategic activities.

Columbia City, In, Us

During this role I managed, distributed and qualified sales leads. I was also responsible for bridging the gap between new customers and distribution partners. Additionally I answered technical questions, gave product recommendations, and assisted in providing complete solutions to end customers.Our mission was to create sales, spur company growth and customer retention. We accomplished this by extolling the virtues of 80/20 and the services we offer to our past, current, and prospective customers. In short, to help customers understand how 80/20 can provide solutions that meet their needs. Get, Keep, Expand!

Mason, Oh, Us

I managed accounts in the rental division and served as the face of Cintas to existing customers. Additionally I built rapport with key decision makers, ensured quality standards, and pro-actively solved customer concerns. Responsibilities also included growing the existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory levels.

Richfield, Minnesota, Us

Sold products, services and solutions by getting to know customers and helping solve their unique end to end needs. Asked lifestyle questions to thoroughly understand customer needs, offered relevant services, solutions, and accessories so customer can make informed decision to complete their purchase. Utilized all relevant sales tools to drive profitable growth. Leveraged on-line resources, tools, and peer knowledge to self train. Attended and participated in all required trainings and meetings. Understood and executed store shrink plan.

Bachelor'S Degree, Business Administration And Management, General

Education record