Josh Cannon Email & Phone Number

Remote

Remote

Greater Chicago Area

• Consistently exceeded productivity targets for conventional and jumbo products while maintaining the highest level of quality and customer satisfaction by getting the job done right the first time.• Analyzed complex documentation to ascertain personal and/or business income, assets and credit to determine repayment capacity; if applicable, identified documentation deficiencies and clearly communicated findings to applicable parties.• Troubleshooted difficult loan situations to create innovative solutions for proper loan resolution to assist customers in obtaining and/or retaining homeownership.• Demonstrated excellent analytical and decision-making skills, strong verbal and written communication skills with a focus on always maintaining a positive attitude.

Greater Chicago Area

• Audited quality of lender mortgage insurance claims through analysis of sanctioned guidelines and origination borrower data to qualify claims for approval, denial or rescission.• Communicated with lenders verbally and in writing regarding incomplete claim submissions to acquire additional documents needed to determine eligibility