--Planned and delivered student-centered lessons focused on 21st century skills to mainly upper-secondary students--Utilized Bloom’s Taxonomy when developing activities and assignments to encourage higher-order cognition--Incorporated scaffolding, modeling, and rubrics into lessons to support students through the learning process--Provided individualized pastoral care to students that emphasized emotional well-being and mutual respect--Taught a variety of English courses… Show more --Planned and delivered student-centered lessons focused on 21st century skills to mainly upper-secondary students--Utilized Bloom’s Taxonomy when developing activities and assignments to encourage higher-order cognition--Incorporated scaffolding, modeling, and rubrics into lessons to support students through the learning process--Provided individualized pastoral care to students that emphasized emotional well-being and mutual respect--Taught a variety of English courses including public speaking, debate, academic writing, and independent reading--Implemented differentiated instruction techniques to meet diverse student backgrounds, skills, and abilities--Planned and conducted professional development workshops to promote new teaching techniques, educational theories, and technology--Elicited feedback from teachers regarding morale, working conditions, and future career ambitions--Addressed teacher performance issues in a positive, one-on-one setting that focused on continuous improvement Show less

SCANA

• Created and maintained databases of training materials, workflows, and client records • Composed and distributed monthly reports which included detailed statistics regarding office productivity • Examined standard office procedures and enacted measures to reduce drag • Interfaced with personnel from various agencies and provided required information in a timely manner

• Interviewed Subject Matter Experts (SMEs) for information and incorporated vital points into user manuals and other documents (release notes, configuration settings, etc.)• Collaborated with developers, designers, and project managers to facilitate product development and good communication• Created user manuals based on user roles and permissions (administrator guides, user guides, local editor guides, etc.)• Created all documents using the Morris DigitalWorks documentation… Show more • Interviewed Subject Matter Experts (SMEs) for information and incorporated vital points into user manuals and other documents (release notes, configuration settings, etc.)• Collaborated with developers, designers, and project managers to facilitate product development and good communication• Created user manuals based on user roles and permissions (administrator guides, user guides, local editor guides, etc.)• Created all documents using the Morris DigitalWorks documentation template and adhered to the styles and formatting therein• Reviewed BMC Service Support (formerly Remedy), the enterprise ticket management system, on a daily basis and updated ticket status whenever possible• Referred to The Microsoft Manual of Style for Technical Publications, Third Edition for questions related to grammar, punctuation, and syntax in the IT industry• Incorporated screen shots into documents--number of screen shots provided based on audience skill level and complexity of software/website• Traveled with SMEs on site to document the process of installing and configuring proprietary software Show less

• Reviewed student papers for all manner of grammatical errors (comma splices, subjectverb disagreement, formatting and syntax errors, etc.)• Encouraged positive writing habits in USCA students• Ensured students' papers adhered to specific style guides (MLA, Chicago Manual of Style, etc.)• Increased students’ understanding of English grammar• Implemented and maintained a system for cataloging student computer use on a daily basis