• Creates, analyzes and maintains data reports related to billing, patient retention, referral/referent sources, etc.• Develops and maintains systems, workflows and data reports related to day-to-day operations (Drug testing, admissions, billing, etc.)• Maintains and improve upon compliancy and regulatory standards• Responsible for recruiting and interviewing prospective and incoming staff• Prepares strategic marketing plan in accordance with census expectations with assistance from the Administrator• Keeps track of referral/referent contacts in CRM• Representation at local/national conferences and community events• Scheduling tours and lunches at The Blanchard Institute• Works closely with the executive leadership and clinical team to ensure needs of prospective clients and families are met• Facilitates financial conversations with prospective clients and responsible for establishing financial documents for new clients• Manages expectations from clinical staff regarding utilization review

• Prepared strategic marketing plan and maintained data reports to support resource allocation and efficiency • Created and analyzed data reports of all inquiries, tours, admissions, discharges and contacts• Kept files on all primary and secondary referral sources• Made necessary arrangements to carry out marketing plan (coordinates program with other involved departments, community and stake holders)• Established face-to-face outreach meetings on a weekly basis• Conducted community-speaking engagements and arranged community speakers for facility• Represented facility at local/national treatment providers, conferences and community events • Worked closely with the executive leadership and clinical team to ensure needs of prospective clients and families are met• Responsible for coordinating all admissions and transfers to the facility• Responsible for recruiting and interviewing prospective and incoming staff• Facilitated financial conversations with prospective clients and responsible for establishing financial documents for new clients

• Coordinated annual fundraising event for the Collegiate Recovery Community in order to raise funds for the program• Co-facilitated a support group of 10-15 students from diverse backgrounds• Distributed information about the Center for Wellness Promotion and the Collegiate Recovery Community to promote healthy lifestyles• Developed relationships amongst organizations within the community to enhance community support• Gained public speaking experience through numerous panel discussions, as well as speaking to parent groups with vested interests in their children’s recovery• Coordinated staff meetings with attached agendas to address pertinent information in regards to Collegiate Recovery Community