Leads new CRM and website buildsLeads CRM transitions from proprietary to open-source platformsDesigns CRM systems for managing nonprofit constituent needs. Examples include donation reporting, donor management, conference registrations, certification programs, case management, etc.Analyzes organizational practices to recommend CRM improvements

Provides capacity building support services that facilitates collaborations among diverse community stakeholders such as nonprofits, elected officials, government departments, businesses, and individual community leaders to address complex social issues through volunteerism.

Established an experiential and service learning program to teach youth about the food system and sustainability. Designed and built a 5-acre Urban Farm to demonstrate sustainable urban agriculture methods and generate whole foods for use in educational programming.Managed over $300k in grant funding to create over 8,000 youth and volunteers experiences.Developed leadership training for high school students and designed a social enterprise to be run by youth that provides workforce development experiences and entrepreneurial skills through micro-green production.Supported the development and maintenance of school gardens through the Nashville School Garden Coalition.

Designed and delivered training for over 4,000 volunteers to respond to a medical emergency in partnership with the Nashville Metro Health Department.Managed the city's unaffiliated volunteer response to the 2010 flood.

Developed and managed various neighborhood projects including health fairs, community gardening days, and volunteer information fairs.

Managed a pilot program to teach children how to grow food by container gardening in after-school and summer programs.

Managed volunteer projects including the Grocery Rescue program, Emergency Food Box food sorting, Backpack packing, and various other volunteer opportunities.

Installed, configured, and maintained various types equipment for residential and commercial internet services including dialup, DSL, ISDN, T1, DS3, VOIP, and VLANS. Managed DNS, web, and mail servers running Red Hat Linux for over 500 domains.