• Served as a Product Owner within a SAFe Agile framework, driving a major digital transformation to modernize E-Commerce and content management platforms. Led the migration to Magento, enhancing customer experience, streamlining workflows, and enabling global scalability. • Designed and launched a customer loyalty program, collaborating with developers to implement a points-based system that boosted repeat purchases and customer retention.• Integrated Augmented Reality (AR) technology into mobile apps and the website, enabling virtual makeup try-ons to enhance the shopping experience and increase conversions.• Utilized Azure DevOps (ADO) to manage the product backlog, track iterations, define and refine user stories, and ensure alignment between business priorities and technical delivery. Collaborated with testing teams to translate acceptance criteria into test cases and maintain traceability throughout the development lifecycle. • Created wireframes and mockups using Balsamiq to visualize user requirements and support product ideation, collaborating with marketing, graphics, and design teams to refine UI/UX for user-centered web, mobile, and omni-channel experiences.• Gathered and analyzed stakeholder requirements, translating business goals into actionable user stories and detailed product documentation.• Led product demonstrations to stakeholders, ensuring alignment and transparency throughout the development process.• Participated in scrum ceremonies, including sprint planning, backlog grooming, and daily stand-ups, to facilitate efficient sprint execution.• Monitored KPIs and leveraged data insights to optimize product features and prioritize enhancements based on user feedback and surveys.• Collaborated with external vendors to deliver mobile and desktop applications, ensuring high-quality delivery through detailed requirements and testing.

Responsible for gathering and documenting business requirements from Fannie Mae while working with developers to ensure sprints are released on time.Create wireframes/mockups, performed QA regression testing, log bugs, enhancements, and user stories in TFS and JIRA.

Project Management:● Roles – project manager, business analyst, scrum master, QA and status/executive reporting, also reported on all client facing projects as needed.● Technologies – HTML, Java, Silverlight, iOS6 and above, SharePoint, .NET, C++, WPF, HTML5● Tools: JIRA, TeamForge, SharePoint, MS Office suite, and other toolsSoftware Test EngineerLead QA for 11 different financial applications in Silverlight, .NET, WPF, Java, HTML5, SharePoint and iOS. Helped test and break software as part of an Agile development team, so that developers can strengthen and improve the product before the end user experiences issues. Sent daily bug reports and followed up with developers to ensure bugs are fixed. Provided technical support to business users. Expert in QA Testing, Test Planning and Execution, Team Management and Business Analysis. Created test cases for all projects and worked with the automation team to implement the test cases into HP QuickTest Professional (QTP) scripts and ensured regression testing was completed regularly.Experience working with Jira, Team Forge, HP Quality Center, SQL Developer, Fiddler, SharePoint, and MS Office.Created promotional software videos using Adobe After Effects

Reported bugs and repro steps and worked with developers to ensure bugs were fixed in an appropriate time. Worked on mostly iOS and Web based applications. Helped build team from 6 employees to more than 40 in less than 2 years and helped create documents and workflows for company when it was first being formed. Created a sales explainer video for mapping software and other videos for the company.

Coordinated live (sold) projects and ensured that they were produced and shipped in accordance and in compliance with customers expectations and established timelines.Trained and managed 11 employees and achieved significant improvements in their productivity.Coordinated activities of distribution warehouse with activities of sales, record control and purchasing departments to ensure availability of merchandise. Provided account managers with quotes for shipping, kitting, and labor costs.