Josh Chew Email & Phone Number

Singapore

Singapore

• Tasked to digitalize the capturing of data of the traditional trade stores across Malaysia and Singapore
• Improvement and development of the core NielsenIQ service, Retail Measurement Service (RMS)

Singapore

• Responsible for 20% of the NielsenIQ Retail Intelligence revenue - responsible for account relationship and key stakeholder across a portfolio of 32 clients
• Monitor the actual financial performance against budget/forecast and ensure next steps of actions thatwill lead to the achievement of the targets
• Led the rollout of Salesloft and Crux Intelligence in SG sales, training 16 SMBregional team members on best practices
• Collaborates cross-functionally with 20 associates to turn data into actionable client insights, ensuringservice standards are met and measured through NPS
• Account Planning/JBPs: executed 12 account plans to drive value of service and understand clientpriorities

Singapore

• Co-leads 9 platinum accounts totalling to 17% of total Nielsen RMS business revenue in SG
• Achieved FY18 performance of 92% of target, grew accounts by +4.9% vs YA through consultativecross-selling across Nielsen's suite of solutions (>50 solutions) – Retail Measurement, Innovation,Consumer Insights.
• Tripled business investment through Joint Business Planning (JBP) with Instant Noodle company to S$100k annually, secured a 5-year tenure contract, reverted top FMCG food company investment to $1 million annually.
• First to commercialise eCommerce tracking within the team; Household FMCG company (S$100k p.a), Skincare FMCG company (S$27k) and Food FMCG manufacturer ($55k)
• Implementation of Salesforce in NielsenIQ to 20 sales colleagues
• Managed 4 analytical executives – ensure deliverables of Retail Insights analytical presentations

Selangor, Malaysia

• Deliver business reviews and analytical insights across portfolio of clients
• Expands 2 FMCG Food Manucturer's portfolio by +RM650k (FMCG Infant Milk Manufacturer) and Household FMCG Manufacturer by +RM340k respectively
• Selected as 1 out of 4 employees under the Business Dev team in Q4’16 – indulged in selling 5 productsacross departments and achieved RM70k sales within 1 quarter
• Championed a new solution (Retail Intelligence) within Nielsen Malaysia - tasked to provide clientfeedback, UATs, and implement internally across +30 colleagues within the Retail Intelligence business
• Mentors 4 executive in the team to ensure client satisfaction and personal growth

Kuala Lumpur, Malaysia

• Generated revenue of RM4.65 mil in the span of 16 Months trading Luxury Automobiles
• End to end involvement in sourcing and importing to sales, logistics of sourcing cars to the showroom,after service involvement, and client engagement

• Interned in the Payments and Cash Management department, under the business banking
• Facilitated with communicating the migration to the new HSBC dongle across business banking clients