Josh Cunningham Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, NV, United States

Las Vegas, Nevada

SEM Team Lead, assisting team of Campaign Managers with QA & Optimizing PPC Campaigns Consistently maintain book of 50+ accounts generating over $500K in revenue Set Up and Optimize Search, Social, Display, and Retargeting Ad Campaigns through various platforms (MatchCraft, The Trade Desk, Simplifi, Kenshoo, Facebook Ads, Snapchat Ads, Waze, Google Ads.

Atlanta, Georgia

Introduced higher standards for customer service and increased efficiency by streamlining operations.Communicated regularly with sales managers for daily support and strategic planning for accounts. Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership. Maintained weekly sales tracking and leadership reports.

Las Vegas, Nevada Area

Worked closely with account management and with client to assure overall customer satisfactionLead efforts to improve processes, quality and overall customer satisfactionUnderstand client business MSA & SLAs and communicate changes to key internal personnel as necessaryAddressed and resolved client concerns in the best interest of the company and the client

Las Vegas, Nevada Area

Rebranded organization on all social media platforms and managed organic posts and following Created digital and print flyers, t-shirt designs, banners, posters, and step & repeat backdrop using Adobe Illustrator & PhotoshopDeveloped, planned, promoted, and successfully led on campus events for the campus and local communityProduced video and photo shoots.

Las Vegas, Nevada Area

Recognized in Top 10 of agents in Sent/Response Rate, Satisfaction, and Handle Time statisticsResolved an average of 300 end user inquiries in any given week and consistently met performance benchmarks in all areasManaged a high-volume workload within a results driven environment Completed ongoing training to stay abreast of new products, service and.

Greater Atlanta Area

Increased Customer Service Rating for Branch by 3% within first monthGained several leads for car sales division and corporate rental accounts exceeding goals set for branchCollected past due account balances to ensure accounts receivable was current and accurateGained over $1000 dollars in additional revenue from sell-ups and additional product.

Greater Atlanta Area

Developed ideas and campaigns with Director of Off Channel Marketing including social media initiatives to increase ratings of programmingAssisted in the Production of the Soul Train Music Awards ShowDistributed premium promotional items around campus to studentsRecruited and led a team of students to further promote in different areas of campus at all.

Greater Atlanta Area

Assisted President/CEO with any day to day needsCommunicated with managers of national radio stations to add artists music to the station’s rotationReviewed and revised artist's recording contractsCreated promotional packages for new recording artists, including viral videos, one-sheets, and singlesManaged social media sites such as Facebook, Twitter, and.

Atlanta, GA

Responsible for organizing lineup of talent and responding to different conflicts in schedulingCoordinated with venue regarding payment, start time, end time, set up, and break downActed as host of show to introduce each act and engage the audienceCollected and distributed appropriate earnings from revenue of show to each act

Distributed promotional CD’s flyers, and other items throughout college campuses and the Atlanta communityAssisted in the set up and organization of high profile closed eventsDeveloped press releases and contacted various media outlets for promotionNetworked with event promoters and local DJ’s to create partnership and distribute new record releases