Josh Czinger work email
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Josh Czinger personal email
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Working with people to help them accomplish their business goals via technology has been a passion of mine for some time. In college, I focused on application design and development.During my career I have worked primary in end user computing, ensuring that the services provided are delivered to end users, helping them to be more effective in their roles. Leadership has been an active part of my career for some time, and I have been privileged to lead many successful and passionate teams. I'm certified in ITIL v3 2011 with Service Design, Service Transition and Continual Service Improvement. ITIL is an excellent way to implement an ITSM program in order to ensure the IT services delivered create value for your business.
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ConsultantShiftitParksville, Bc, Ca -
ConsultantShiftit Aug 2017 - PresentCalgary, Alberta, Canada -
Co-FounderMiles Yonder Jan 2014 - PresentMiles Yonder is a small business consulting firm specializing in assisting entrepreneurs in developing countries. Our goal is to take what they already have turn it into something profitable and sustainable. MY Team consists of five fourth year students of Royal Roads University's B.Comm in Entrepreneurial Management. Founders Adrian, Becky, Josh, Logan and Rachel each bring unique experiences to our company giving us a diverse pool of knowledge we can leverage on our projects.www.milesyonder.com -
InstructorItsm Academy Oct 2012 - Aug 2018Calgary, Canada AreaITSM Instructor certified to teach ITIL Foundations courses with ITSM Academy materials. This is a fun and informative class to deliver. Attendees always bring a variety of experiences to the class, making the experience interesting and memorable. 94% of my students pass on the first exam attempt. -
Site ManagerAltalink Mar 2016 - Jun 2017Calgary, AbRepresenting Long View Systems at AltaLink, I lead the managed services provided for end user computing, mobility, converged infrastructure, server support, backup and recovery, and ITSM. -
Operations Lead, Managed ServicesLong View Systems Mar 2014 - Jun 2017Calgary, Canada AreaManaging the ongoing operations and service delivery of the Managed IT Services team here in Calgary. We deliver managed services to 40 clients in the Calgary area. Working with the rest of the leadership team, we work with our clients and consultants to ensure proper coverage, excellent execution of operational maintenance and tasks, and adherence to well designed governance policies. -
Systems Consultant, Team LeadLong View Systems Jun 2010 - Feb 2014Calgary, AlbertaAs a consultant with Long View Systems, my role can go into many directions. My primary focus has been on End User Computing, Operations Management, and ITSM process design and improvement. I have also been privileged to lead a fine group of consultants in these areas as well. The best part of my job is helping people learn and grow in their career.
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Problem CoordinatorHusky Energy Dec 2011 - May 2012Calgary, Canada AreaWork in the Problem Management process to analyse repeat incidents that disrupt the business then take those issues through root cause analysis. This would culminate in suggestions corrective and preventative actions in the areas of process, technology or environment that will eliminate the problem from the environment. -
Team Lead, Service DeskHusky Energy Jun 2010 - Nov 2011Fulfilling this role as a Consultant from Long View Systems. Husky IT is a very forward looking department and I'm excited to be a part of this incredible transition. Grew the service desk from a team of 8 to a team of 12, added new services, and improved the delivery of current services. The Service Desk managed and delivered the following ITSM processes:-Service Request-Incident Management-Major Incident Management-Knowledge ManagementDuring this time I worked with a talented group of individuals to transfer projects to operations, decrease incident response time, increase customer satisfaction, and increase the quality of IT services delivered to field offices.
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Supervisor, Technical SupportShaw Communications Apr 2005 - Jun 2010
Josh Czinger Skills
Josh Czinger Education Details
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Distinction -
Computer Science -
Economics -
Counseling Psychology
Frequently Asked Questions about Josh Czinger
What company does Josh Czinger work for?
Josh Czinger works for Shiftit
What is Josh Czinger's role at the current company?
Josh Czinger's current role is Consultant.
What is Josh Czinger's email address?
Josh Czinger's email address is jo****@****ail.com
What schools did Josh Czinger attend?
Josh Czinger attended Royal Roads University, Cdi College, University Of Calgary, Athabasca University.
What skills is Josh Czinger known for?
Josh Czinger has skills like Itil, It Service Management, Incident Management, It Operations, Technical Support, Service Desk, Service Delivery, Process Improvement, Problem Management, Service Management, Disaster Recovery, Team Leadership.
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