Director Of Product Development
CurrentManaged the transition from completely outsourced software development to an in-house product development group. Owned many key technology decisions in the absence of a CTO while leading the effort to establish a product-centric culture with deep attention toward user experience. Improved communication and transparency with stakeholders and increased clarity and understanding of the software development process company-wide. Developed product roadmaps and represented the product team and users during company-level strategic decision-making, addressing the reality of significant limitations due to technical debt.- Coordinated the completion and release of a fully rewritten critical web application.- Managed the creation and launch of a new mobile app.- Supervised the development of technology that expanded business operations into a new country.- Raised the quality of software deliverables after moving product development in-house and establishing effective processes and standards.- Supported SOC 2 compliance requirements related to products and technology.- Implemented numerous process improvements, increased standards, and expanded documentation and knowledge sharing across the company.- Evangelized for a product culture and mindset organization-wide.