Josh Hicks Email & Phone Number

Bulimba

Hawthorne, Queensland, Australia

Victoria, Australia

• Working on "Managed Bet Opportunities" to leverage relationships with affiliated companies to generate warm leads• Manage insurance leads from point of contact to conversion• Matching solutions based on customer needs• Challenging the status quote to improve processes and generate more sales.• Estimating contract value based on data from customer• Outbound calls to warm leads• Reviewing/ tracking sales KPIs to identify areas of opportunity and implementing new sales strategies.• NPS Management• Utilising interpersonal skills to deal with clients with various communication differences to ensure a meaningful and profitable transaction.

Melbourne

• Building relationship with clients and creating repeat business opportunities• Collaborating with managers to identify opportunities to elevate client experience and profit from it • Staging showroom• Negotiating pricing.

Rockhampton, Australia

Coaching and developing sales consultants in three key areas: skills, growth and operations through one-on-one observations followed with providing feedback or performance management. • Acting Business Manager in the Business Manager's absence as well as Acting Sales Manager for periods of relief and ensuring budgets/KPI's of the store is exceeded• Running sales meetings to ensure team are focused on the daily plan and targets. • Motivating team to reach KPI's through employing team engagement strategies • Reviewing store P&L statements and analysing growth opportunities•Understanding what motivates team members in their role to be engaged and working as a team to implement company strategies through various tools, such as, Team huddle.• Responding to customer concerns in a professional manner to create a solution with both the customer and company in mind

Rockhampton, Queensland, Australia

Delivering strong sales results on KPIs such as units sold, gross profit and NPS. Developed and nurtured client relationships.• Applying sales procedures• NPS management• Profit Management • Negotiation • Sales Campaigning

Rockhampton, Queensland, Australia

Highlight- Development of fixed pricing structure for all aftermarket products across multiple franchise groups with IWM group.Core activities• Adapting and applying relevant sales strategies• Profit Management for Aftermarket sales• Negotiation• Sales Campaigning

Rockhampton, Queensland, Australia